Leslie Reed, User Assistance
"With multiple navigation paths, a challenge was to help users know which visualization to choose. We addressed this need through a Getting Started tutorial, visualization-specific embedded assistance and tutorials, and a cross-product tutorial that demonstrates how to use IBM Cognos BI to obtain additional business insights."
Thyra Rauch, User Experience
"The biggest issues to solve were first, how to best visualize complex information in a variety of ways to "see" insights and patterns, and then to make sure that the overall affordances from those visualizations were intuitive, or self-documenting so users could just dive right in."
Sarah Berchild, Visual Designer
"Daunting amounts of complicated and cluttered data overtook the UI; complicated by customer’s search behaviors being unique. My teammates and I created a visually uncluttered and highly organized means to portray data; highlighting interconnectedness of data, and relations between topics, allowing customers to find answers their own way."
We all want to mention that this was a total team effort, and could not have been done without the substantial input and contribution from the development team in Yamato Software Development Lab, and the extended UX and product management teams.