Software

Users quotes (from testing)

[Regarding the connections visualization] "I think this kind of stuff sells products; very useful. I think the most useful thing would be that it would raise other questions to probe at that you didn't think of."

"There is a very high wow factor" [referring to the reports tab and the Cognos integration]

"I'd love to be a user of this. Nothing that says it's going to be hard to use. I would love to know when you release this product."

"The viewlets were very easy to follow...After a few minutes in the viewlets I would be comfortable working in this software."

"I did actually say wow when I finished the getting started viewlet when I understood the capabilities of IBM Content Analytics Text Miner. It is a very compelling product which I plan to show to my manager at IOD. In our business we deal with vast quantities of unstructured data around customer interactions that we would like to better leverage in improving customer experience."

Press

"What makes the solution so powerful is its ability to go beyond conventional online search methods by factoring context into its results," Houghteling says. "If you know what you're looking for, search is a relatively straightforward process; we all do it every day with conventional search engines. What makes this solution special is that it is very good at delivering relevant results when you don’t know quite how to ask the question. It cuts through the noise very effectively." (NC State OTT)