This Tab Navigation switch from these tabs: Welcome, Support, Products, Events, Partners and Training.
On February 14, IBM closed the acquisition of Vallent Corporation. It is the latest addition to the IBM Software Group Tivoli Software brand portfolio. Beginning October 6, customers of Vallent products should contact IBM Customer Support for assistance on any new or existing support query. For more information please read the updated Frequently Asked Questions.
Support options
Online support access:
Login and submit support calls via the Electronic Submission Request (ESR) System. Calls will be routed to the appropriate team for review. If you need assistance with ESR, please contact the ESR Help Desk.
If you prefer to contact Support via telephone, please refer to our IBM Customer Support Handbook.
For more information
Please refer to the Vallent support FAQ
Report
Read Gartner's insights on the Service Provider OSS Market
We're here to help
Easy ways to get the answers you need.
Or call us at:
877-426-3774
Priority code:
104CBW62
Quarterly Newsletter
IBM Service Provider News - The latest on industry and IBM events for CSPs
White Paper
IBM Tivoli and Vallent - Enhanced service quality and performance management solutions for communications service providers.
