IBM Tivoli User Community

Tivoli software is a strong supporter of our User Communities

Through these groups, customers have the ability to network with other users and the opportunity to learn more about products. From these groups, Tivoli learns how customers use our products, how we can improve them and, most importantly, the technical and business problems you face every day. All this data helps Tivoli shape the product offerings, support and maintenance so they provide the most benefit to the customer. That’s one reason why Tivoli experts and executives attend local Tivoli User Group meetings whenever possible.

Tivoli supports the User Group community by providing:

• IBM/Tivoli product and support experts along with executives to speak at local meetings
• A local technical expert to help be a conduit into Tivoli (subject to availability)
• Sponsorship of food at local meetings (subject to availability)
• Opportunities to hear from IBM Executives through the Executive corner on the TUG website(link resides outside of ibm.com)
• Support Technical Exchange (STE)
• Access to various Tivoli e-Newsletters
• Access to discussion forums/list servs through DeveloperWorks
• A wealth of resources through DeveloperWorks
• FREE Certification Testing at user group meetings
• FREE Redi Training CDs (technical)
• Discounts to the Tivoli Technical User Conferences
• Opportunities to provide feedback to Tivoli through TUG member survey. Participate in the latest user group survey!(link resides outside of ibm.com)

User Communities/Councils

• Independent Tivoli, Netcool and Maximo User Communities
• Netcool list serv/community
• Maximo Industry Advisory Councils
• Global Tivoli User Group (GTUG) council

Read more:

To read more about value of the user group community program check out these documents.

• Tivoli User Community: Communicating, Collaborating and Connecting

  Listen to the podcast (or right click to download and save) Run time: 9 min; file size 8.16MB.

• Improving Customer Communications: The Tivoli User Group site
• Addressing Customer Needs Through Global Users Group
• Tivoli user groups: straight talk, strong ties have tangible impact (213KB)
• IBM Tivoli User Groups: Helping customers deliver an on demand infrastructure and stay ahead of the competition (257KB)
• Get Adobe® Reader®

Independent Tivoli and Maximo User Communities

Membership is FREE with lots of great benefits for all!
The Tivoli User Group community is the information and community hub for Tivoli User Groups, Business Partners, IT professionals and users. The The Tivoli User Group community is the information and community hub for Tivoli User Groups, Business Partners, IT professionals and users. The Tivoli User (www.tivoli-ug.org) (link resides outside of ibm.com)
Group community has over 137+ regional and product user groups representing more then 7,500 companies and 21,000 members around the world.

The Netcool User Community (link resides outside of ibm.com) has a 1,000+ membership list serve that helps support this product’s communities’ needs.

Maximo Industry User Community: The Industry User Groups are independent, voluntary groups that help members learn more about MRO Software's products and best practices, exchange ideas and experiences with other users, and help influence the functional direction of future products.

• Maximo Utility Working Group www.muwg.org (link resides outside of ibm.com)
• Life Sciences Maximo User Group (link resides outside of ibm.com)
• Facilities Management Maximo User Group www.fmmug.org or http://www.tivoli-ug.org/groups?groupid=200 (both links reside outside of ibm.com)
• Maximo ITSM User Group (link resides outside of ibm.com)
• Maximo Transportation User Group (MTUG) (link resides outside of ibm.com)
• Airports Maximo User Group (link resides outside of ibm.com)
• North American Maximo Oil/Gas User Group (link resides outside of ibm.com)
• McSIG (Maximo calibration Special Interest Group) (link resides outside of ibm.com)

Maximo Local Groups:

Americas

• Great Lakes Region Maximo Conference
• Southern California Maximo User Group
• Northern California Maximo User Group
• Latin America User Group Contact

Europe

• French User Association Contact
• Swedish Maximo User Group
• Belgium, Netherlands User Group Contact
• German, Austrian User Group Contact

SHARE (link resides outside of ibm.com)

GSE (link resides outside of ibm.com)

Interaction (link resides outside of ibm.com)

Maximo Industry Advisory Councils

The Maximo team strives to understand the complex and evolving issues facing the industries we serve through a variety of programs designed to shape the direction of our industry specific solutions. One such program is our Maximo Industry Advisory Councils. The Advisory Councils meet regularly and provide information to our team on a variety of business, operational, technical, economic and political topics. In order to provide a well-rounded view of the industry, our council members include representatives from customers, industry bodies and academia. This broad mix of knowledge gives IBM the knowledge and direction to support the present and future requirements of the industry.

The Maximo Oil & Gas Advisory Council is comprised of industry leaders from organizations including; ADNOC, BP, KNPC, Occidental Petroleum, and Sunoco.

The Maximo Utilities Advisory Council is comprised of industry leaders from organizations including; Constellation Energy, Sync Energy, Lower Colorado River Authority, NRG, and DTE Energy.

The Maximo Transportation Advisory Council is comprised of industry leaders from organizations including; Massachusetts Institute of Technology, SNCF, Northwest Airlines, and CSX.

The Maximo Manufacturing Advisory Council is comprised of industry leaders from organizations including; LaFarge, General Motors, and the UK Institute of Asset Management.

The Maximo Life Sciences Advisory Council is comprised of industry leaders from organizations including; Abbott Labs, Bristol Myers Squibb, Baxter, and Par Pharmaceuticals.

In addition, the Maximo team is co-sponsor of IBM’s Nuclear Power Advisory Council, which is comprised of executive leaders from organizations including: Southern Nuclear, Dominion, TVA, Pennsylvania Power & Light, Entergy, Exelon, EdF, Duke, Oliver Wyman, and Massachusetts Institute of Technology.

Global Tivoli User Group (GTUG) council

• GTUG: The powerful ‘One Voice’ which represents the user group community
• Representatives from various Tivoli User Groups around the world
• The GTUG council providing ongoing feedback to Tivoli about products, direction and more
• Executive Sponsor to GTUG: Bill Kribbs, Vice President WW Customer Support & Services, Tivoli Software