IBM Service Management and Virtualization
Manage virtualized environments, reduce infrastructure costs and improve efficiency with IBM Service Management.
Virtualization continues to change the way people and organizations compute, moving beyond server virtualization across the entire infrastructure from servers to desktops, storage to networks, and applications to management software. All components of the infrastructure are now in play for IT managers to consider as they weigh their virtualization management strategies for their data centers.
IBM understands enterprise virtualization and the vital role it plays in building and managing a dynamic infrastructure—but to deliver on this vision requires deploying new and enhanced management capabilities to take full advantage of the dynamic, scalable, and flexible nature of the virtual environments deployed. This is where IBM Service Management excels.
IBM Service Management—key to reducing cost and delivering quality services in a virtualized environment
IBM Service Management delivers the visibility, control and automation to you need to effectively manage your virtualized environment, enabling you to deliver quality services, mitigate risks, and achieve operational cost savings.
Visibility
One of the biggest challenges virtualization presents is the difficulty of managing a virtual infrastructure layered over a physical infrastructure. In virtualized environments, it can be difficult to clearly identify where services, applications, and data reside, and to understand how they all work together.
IBM Service Management helps you discover and visualize – enabling you to monitor the health and relationship of your business services and IT components across your physical and virtual environment.
Featured Offerings
- Tivoli Application Dependency Discovery Manager
Gives you the ability to view all the different business services and IT components across your physical and virtualized environment so you can understand what resources you have and their dependencies.
- Tivoli Monitoring
Provides superior visualization to help identify trends, see impacts and take action, all from a centralized, easy-to-use portal.
- Tivoli Business Service Manager
Delivers advanced real-time visualization of services and processes to help organizations monitor and measure service availability and performance against defined revenue, growth and operational objectives.
Control
IT departments face unparalleled pressure to control costs, improve service and manage risk. When virtual IT resources are shared by applications and users it can be challenging to manage resource access, usage, and cost.
IBM Service Management delivers the control you need to effectively manage and secure the investments in business and technology assets and processes that your organization relies upon.
- IBM Tivoli Change and Configuration Management Database (CCMDB)
Tracks IT assets, relationships, configuration and changes in the IT infrastructure. Through the integration, automation and optimization of data, workflows and policies, Tivoli CCMDB helps align the ongoing management of your IT infrastructure with your business priorities — while helping to eliminate the complexity of managing the virtual infrastructure.
- IBM Tivoli Usage & Accounting Manager
Helps to improve IT cost management of shared computing resources through the ability to track, allocate and invoice based on actual resource use by department, user and other criteria.
- IBM Tivoli License Compliance Manager
Helps manage software costs and license compliance for software applications running in virtualized environments
Automation
When virtualization combines with automation, true flexibility, resiliency and responsiveness become a reality. For physical and virtual systems alike, the automation of critical operations is crucial for ensuring availability, providing efficient service and reducing manual errors, cost and complexity.
Manual provisioning of hardware and software is a time consuming and cumbersome process. A virtualized IT infrastructure drives requirements for tools to properly coordinate the physical and virtual environments. IBM Service Management delivers automation to optimize management efficiencies associated with deployment, fulfillment, change and release management, and other operational tasks. Tivoli software offers automation solutions designed to address key types of automation, including provisioning, workload, storage and availability.
Featured Offerings
- Tivoli Provisioning Manager
Provides end-to-end automation capabilities for physical servers, virtual servers, software, storage devices and network devices.
- System Storage SAN Volume Controller
A disk storage virtualization system designed to help customers reduce storage costs and improve efficiency.
- Tivoli Storage Productivity Center
A suite of storage infrastructure management tools that can help customers reduce the complexity of managing their storage environments by centralizing, simplifying and automating storage tasks associated with storage systems, storage networks, replication services and capacity management.
- Tivoli Workload Automation
Dynamically brokers workloads to best available virtual resources while resolving cross-workload and physical resource dependencies, and dynamically adapt workload execution to incidences, problems and configuration changes in the underlying virtual and physical IT infrastructure.
- Tivoli System Automation
Delivers advanced policy-based automation capabilities to help reduce the frequency and duration of service disruptions and enable high availability of critical applications and middleware running in a heterogeneous and virtual IT environment.
Benefits of Virtualization Management with Tivoli software
Reduce Costs
- Address the complexity of managing the virtual infrastructure.
- Improve usage and accounting management of shared IT resources
- Optimize the utilization of existing resources to reduce operational overhead and avoid data center upgrade or replacement
- Migrate data and automate space management in virtual and physical environments
- Deploy and deprovision virtual resources automatically in response to fluctuations in demand
- Reduce operational cost with standardization of middleware, applications, and business policies
Improve Service
- Rapidly deploy new services and production environments
- Integrate management and problem resolution across physical and virtual resources
- Maintain library of images that can be loaded to improve the quality of the deployment
- Enable a single central location for application updates
- Dynamically broker workload to best available virtual resource
Lower Risk
- Track IT assets, relationships, configuration and changes in the infrastructure
- Improve security in virtual shared environments
- Enable high availability of critical applications and middleware running in a heterogeneous and virtual IT environment
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