Service Availability and Performance Management

Cost-effectively improve customer satisfaction with increased availability of critical business services

Tivoli software

IBM Tivoli software solutions for Service Availability and Performance Management


Understand the Basics

Tivoli solutions for Service Availability & Performance Management provide customers with the visibility, control and automation needed to assure service quality and reduce operations costs:

Gartner Webcast: IBM is a leader

In the latest release of the 2011 Magic Quadrant for Application Performance Monitoring (APM), Gartner, Inc. has identified IBM as a leader. *Gartner, Inc., Magic Quadrant for Application Performance Monitoring, Will Cappelli and Jonah Kowall, 19 September 2011.

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Anticipated Results

Featured Products

  • IBM Tivoli Business Service Manager
    Provides enterprise, public sector and service provider organizations with advanced service and process visibility in targeted, real-time dashboards.
  • IBM Tivoli Netcool/Impact
    Provides a common platform for data access that circumvents organizational boundaries. With data from virtually any source, you can correlate, calculate, enrich, deliver, notify, escalate, visualize and perform a wide range of automated tasks.
  • IBM Tivoli Netcool/OMNIbus
    Consolidates complex IT and network operation management tasks. Improves service availability and resiliency with real-time service management for data centers, network operations centers and IT domains.
  • IBM Tivoli Monitoring - IBM Tivoli Composite Application Manager
    Tivoli Monitoring solution helps you optimize IT infrastructure performance and availability. Use this system monitoring software to manage operating systems, databases and servers in distributed and host environments. Tivoli Composite Application Manager helps increase the performance and availability of business-critical applications. It provides real-time problem detection, analysis and repair to help maintain the availability and performance of applications.
  • A complete list of Service Availability and Peformance Management software products

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Service Availability & Performance Mgmt

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