CDC Improves Service Levels by 98%
Increases IT efficiency while improving effectiveness of business services.
IBM CIO's Office – BSM Case Study
Predict supply & demand, forecast costs & improve time to market.
A large US city prevents service outages
Institute proactive measures to prevent service-affecting problems.
BSM Accelerator Demo
IBM’s Business Service Management solutions provide including higher availability, lower mean time to repair and reduced management costs, these solutions enable a true alignment and strong collaborative relationship between business and IT that was not previously possible.
Integrated solutions for managing and optimizing business services
Gain visibility for holistic, business-prioritized management
Journey from Application Performance to Business Service Management
IBM's solution for business service, studying the trends and challenges.
The Journey to Optimized Business Service Management
Understanding & achieving optimized path in a dynamic environment.
Business service management 101: Manage IT with a business focus
Strategy to boost innovation, stay ahead of competition & grow revenue.
ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) White Paper
Optimizing Business Service & Application Performance