IBM Tivoli Netcool Service Quality Manager Service Solutions manage the quality of individual services delivered by telecommunication providers.
Each off-the-shelf service solution offers service quality management, service level agreement (SLA) management and service performance monitoring for an end-to-end view of service quality in a cross-vendor environment. Each packaged service solution contains:
Netcool Service Quality Manager Service Solutions are changing the way telecommunications providers take new services to market. With a pre-packaged offering, service providers gain the ability to: