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The Tivoli® Netcool® portfolio delivers end-to-end service management to help managed service providers and their customers meet emerging market requirements and opportunities. With over 1,800 customers in 45 countries, the Tivoli Netcool portfolio provides a cost effective, flexible and adaptable solution to meet even demanding customer requirements of today and tomorrow.
Managed Service Providers require top down visibility of SLAs and network availability. Tivoli Netcool software helps Managed Service Providers centrally manage the technology required to support managed IP VPNs, VoIP, security, storage applications, managed network, databases, and systems services - outsourced IT operations. Tivoli Netcool provides real-time service monitoring, fault isolation, root-cause analysis and automated troubleshooting.
- Reduce operating costs and scale service offerings without increasing costs
- Gain an adaptable solution to help you manage your customer's future requirements
- Effectively track SLAs in real-time and monitor compliance to service commitments
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|  | IBM Tivoli Netcool/Impact
IBM Tivoli Netcool/Impact provides realtime access to business and service contextual information for event enrichment, as well as policy-based management for complex correlation, custom calculation of complex key performance indicators and advanced automations. | | | IBM Tivoli Netcool/OMNIbus
Consolidated fault monitoring for real-time service management | | | IBM Tivoli Network Manager IP Edition
Realtime network discovery, topology and root cause analysis for layer 2 and 3 networks | | | IBM Tivoli Network Manager Transmission Edition
Realtime network monitoring for layer 1 networks | | | Netcool/Proviso
Netcool/Proviso delivers service quality and performance management with the carrier-class scalability and flexibility required for new generation services like VoIP and initiatives like OSS consolidation and network convergence. | | | Netcool/Realtime Active Dashboards
Business Service Management Software for Real-time Service Modeling & Impact Analysis | | |
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| | Cable Providers
Enables providers to have complete network visibility and real-time monitoring of their cable environments. | | Carrier VoIP Service Management
Provides integrated, state-of-the-art service management software designed for service providers. | | Consolidated Operations
The Tivoli Netcool portfolio is the defacto standard for managing the largest, most complex infrastructures | | Industry Leadership
IBM is an active member of the TeleManagement Forum (TMF) and other leading industry organizations to deliver solutions that are consistent with industry standards and best practices. | | Internet Service Providers
The Tivoli Netcool portfolio for ISPs helps ensure customer satisfaction by providing tools to manage and maximize network uptime and reliability. | | Performance Management
Designed for the extreme requirements of carrier deployments, Netcool/Proviso provides "carrier-grade" performance management. | | Triple Play Service Management
Provides end-to-end service management that gives providers a comprehensive, transparent view of infrastructure and next-generation services. | | Wireless and Mobile Providers
Helps improve customer profitability, customer retention, and effective expenditure management. | | Wireline Telecommunication Providers
The Tivoli Netcool Portfolio for Telecommunications can help carriers speed time to market;, reduce operational costs; and improve quality of service. |
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 Netcool + Tivoli
delivering service management innovation. |
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| Page last updated on September 29, 2006. |
