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Service Management and Cloud Computing

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IBM Service Management and Cloud Computing

IBM Service Management Center for Cloud Computing

A cross IBM solution which provides the operational support systems necessary to help enterprise data centers achieve cloud-level efficiencies. It provides the necessary tools and practices to manage the life cycle of cloud services, from service definition through service termination. Supporting both the provisioning of virtual resources and optimization of virtual operations, the IBM Service Management Center helps lower costs and improves efficiency by automating tasks for virtualized servers, storage and networking resources plus offers the assurance of higher service availability and consolidated operations by visualizing virtual environments.

Cloud Services Lifecycle Management
                                                                           
One of the first offerings within IBM Service Management Center for Cloud Computing is the Tivoli Service Automation Manager which automates the design, deployment and management of services such as middleware, applications, hardware and networks. This new software not only automates the manual tasks involved, but also helps customers transform their data center organization into a cloud model.  Tivoli Service Automation Manager provides capabilities to request, fulfill, and manage complete software stacks for the data center. This comprises the definition, offering, request, and automated provisioning of the stack, including integrated management of the environment. Whether it is a development, test, preproduction or production system, Tivoli Service Automation Manager can provide these capabilities for the data center. It helps efforts to lower the deployment cost of your IT service by providing adaptable and automated best practices for building and managing such an environment.

Learn more about Tivoli Service Automation Manager

Cloud Security Management

Security is one of the major concerns in cloud environments today. As customers implement and deliver cloud based services they need to implement comprehensive security for the cloud. Tivoli is making securing the cloud much easier with the delivery of three security offerings that provide targeted capabilities in the areas of identity and access, data and application security, and security for z/OS.

This set of bundles provides the capabilities customers need to address their cloud security requirements.