IBM Business Service Management

Primary tab navigation

With today's economic and competitive demands on business, companies are forced to redefine and redesign their IT infrastructure as they try to reduce capital and labor costs while simultaneously handling rapid growth in new services. Moving to dynamic environments, such as cloud, requires an increased need to understand business services and their relationships to service levels.

IBM Business Service Management enables visibility and awareness of the IT infrastructure. We enable a collaborative relationship that will allow you to minimize service disruptions and outages, helping you optimize business and increase operational efficiency.

 

IBM BSM Products

  • .

    TBSM

    Monitor and track business services against business objectives

  • .

    Netcool/Impact

    Improve network efficiency and productivity

IBM BSM Featured Resources

.

A large US city prevents service outages



.

Integrated solutions for managing and optimizing business services


.

Business service management 101: Manage IT with a business focus

 
.

IBM CIO's Office – BSM Case Study






Contact IBM

Considering a purchase?

 

Enterprise networks rely heavily on the Internet

Related Solutions

Follow Business Service Management

twitter linkedin youtube