IBM Tivoli Consulting

Accelerator! Services                   Duration varies

This services offering will help you install, configure, and exploit the capabilities of IBM Systems Director Enterprise Edition which also includes Tivoli Monitoring and Tivoli Application Dependency Discovery in your environment.

Download the Accelerator! Services for IBM Systems Director Enterprise Edition for Power Systems flyer (43KB)

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Netcool/Impact
Netcool/OMNIbus

Task Automation for Incident Management                        Duration varies

• The Task Automation for Incident Management Service Offering provides execution of automated actions on target endpoints once specific or alert patterns have been identified. These actions to be executed on the targets can either be read-only character, read-write or be tailored to execute actions.

Download the Task Automation for Incident Management flyer (43KB)

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Quickstart Services (4 days)

• IBM Tivoli® Common Reporting delivers scalable, enterprise reporting capabilities provided by IBM Cognos 8 Business Intelligence Reporting. This QuickStart Services Offering is designed to facilitate ease of deployment and rapid time to value for your Tivoli Common Reporting objectives

View the Quickstart Services Guide for Tivoli Common Reporting (74KB)

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Quickstart Services (10 days)

• This 10 day offering helps you to quickly deploy IBM Tivoli Composite Application Manager for Application Diagnostics in a test or development distributed environment. Focus is placed on enablement and training activities, using customer systems and real data, to ensure maximum relevance and retention.

View the Quickstart Services Guide for Tivoli Composite Application Manager for Application Diagnostics (42KB)

Deployment Services (20 days)

• During this 20 day project, we will provide a detailed deployment architecture, project planning, technical enablement and deployment of the initial infrastructure necessary for a successful IBM Tivoli Composite Application Manager for Application Diagnostics rollout. Focus is placed on enablement and training activities, using customer systems and real data, to ensure maximum relevance and retention.

View the Deployment Services Guide for Tivoli Composite Application Manager for Application Diagnostics (42KB)

Support Services (20 days)

• This 20 day offering helps you to quickly identify performance bottlenecks in your WebSphere Application Server and J2EE environments using IBM Tivoli Composite Application Manager for Application Diagnostics (ITCAM for AD). Focus is placed on enablement and training activities, using customer systems and real data, to ensure maximum relevance and retention.

Download the IBM Support Services for Websphere Problem Analysis with Tivoli Composite Application Manager for Application Diagnostics flyer (43KB)

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QuickStart Services (10 days)

• This offering helps you achieve your systems management objectives quickly, understand the product and realize rapid time to value by deploying IBM Tivoli Composite Application Manager for J2EE (ITCAM for J2EE) in a pre-production environment.

Download the QuickStart Services Guide for IBM Tivoli Composite Application Manager for J2EE (135KB)

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QuickStart Services (5 days)

• This service offering can help you quickly begin to monitor, manage and control the Web Services layer of your architecture. We will help you install the product in a test environment where you can gain skill and experience from best practices.

Download the QuickStart Services Guide for IBM Tivoli Composite Application Manager for SOA (127KB)

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QuickStart Services (10 days)

• This offering helps you achieve your systems management objectives quickly, understand the product and realize rapid time to value by deploying IBM Tivoli Composite Application Manager for Response Time (ITCAM for RT) in a pre-production environment. This proven approach, using best practices, is a jump start for your staff to gain the skills needed to move to the next phase of deployment.

Download the QuickStart Services Guide for IBM Tivoli Composite Application Manager for Response Time (133KB)

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QuickStart Services (15 days)

• Services offering designed to facilitate ease of deployment and offer you rapid time to value by allowing you to begin end-to-end transaction management in as little as two weeks. Provides architecture and design recommendations for production, an implementation plan, hands-on training and a working test lab proto-type.

Download the QuickStart Services Guide for IBM Tivoli Composite Application Manager for Response Time Tracking (142KB)

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QuickStart Services (3 days)

• This offering helps you achieve your systems management objectives quickly, understand the product and realize rapid time to value by deploying IBM Tivoli Composite Application Manager for Web Resources (ITCAM for WR) in a pre-production environment. This proven approach, using best practices, is a jump start for your staff to gain the skills needed to move to the next phase of deployment.

Download the QuickStart Services Guide for IBM Tivoli Composite Application Manager for Web Resources (135KB)

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QuickStart Services (10 days)

• This offering helps you to quickly achieve your systems management objectives, product understanding and realize rapid time to value by deploying ITCAM for WebSphere in a test environment. This proven approach, using best practices, allows your staff to quickly gain the needed skills for moving to the next phase of deployment.

Download the QuickStart Services Guide for IBM Tivoli Composite Application Manager for WebSphere (161KB)

Architecture Services (10 days)

• We will provide the architecture, planning and initial deployment of the infrastructure necessary for a successful IBM Tivoli Composite Application Manager for WebSphere rollout. Focus is placed on enablement and training activities, using customer systems and real data, to ensure maximum relevance and retention.

Download the Architecture Services Flyer for IBM Architecture Services for Tivoli Composite Application Manager for WebSphere (71KB)

Architecture and Deployment Services (20 days)

• We will provide a detailed deployment architecture, project planning, technical enablement and deployment of the initial infrastructure necessary for a successful IBM Tivoli Composite Application Manager for WebSphere rollout. Focus is placed on enablement and training activities, using customer systems and real data, to ensure maximum relevance and retention.

Download the Architecture and Deployment Services Flyer for IBM Architecture and Deployment Services for Tivoli Composite Application Manager for WebSphere (77KB)

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Quick Start (3 days)

• This services offering will enable a quick install of ITCAM SE for WebSphere® DataPower® to a preproduction environment. Using best practices, we will help you achieve your objectives for an integrated Tivoli® management solution of your WebSphere DataPower SOA appliances.

Download the QuickStart Services for IBM Tivoli Composite Application Manager for Data Power Flyer (137KB)

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QuickStart (15 days)

• This offering helps you to quickly install IBM Tivoli Composite Application Manager for Transaction Tracking in a pre-production distributed environment, to help achieve end-to-end transaction management in three weeks

Download the QuickStart Services for IBM Tivoli Composite Application Manager for Transaction Tracking flyer (40KB)

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QuickStart Services (10 days)

• Prepare yourself for the successful implementation of IBM Tivoli Enterprise Console by engaging our Services team to define the architecture of your IBM Tivoli Enterprise Console test environment, creating a test environment, configuring IBM Tivoli Enterprise Console to start monitoring and providing autonomic self-healing for software, hardware, and network devices from one central application. This offering provides transfer of information for the success deployment of IBM Tivoli Enterprise Console into your operational environment.

Download the QuickStart Services guide for IBM Tivoli Enterprise Console (67KB)

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QuickStart Services (5 days)

• This offering is designed to facilitate ease of deployment and rapid time to value for IBM Tivoli Monitoring allowing you to begin monitoring and reporting on your essential system resources by providing architecture & design recommendation for production, implementation plan, hands-on training and working test lab prototype using up to 6 standard resource models.

Download the QuickStart Services guide for IBM Tivoli Monitoring (97KB)

HealthCheck Services (5 days)

• This offering provides a health check of your current IBM Tivoli Monitoring environment. It will help ensure that your monitoring infrastructure components, agents, event forwarding and historical data collection are operating effectively and efficiently, meeting your growth and performance requirements and are in line with IBM guidance for best practices.

Download the IBM Tivoli Monitoring HealthCheck Services guide (130KB)

Download the IBM Tivoli HealthCheck Services for ITM w/Options guide (72KB)(This service offering provides the standard Health Check activities but adds the option of remote (off-site) assistance.)

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QuickStart Services (16 days)

• This service offering helps you to quickly install IBM Tivoli Monitoring for Energy Management, help you gain visibility into the energy usage in your data center. We will help you align IT and facilities giving you a single platform for your energy monitoring and management needs.

View the QuickStart Services Guide for IBM Tivoli Monitoring for Energy Management (32KB)

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Migration Services (3-5 days)

• This migration assistance services offering is tailored to help you get a clear and applicable understanding in order to upgrade an existing Version 5 Tivoli Monitoring environment to the new IBM Tivoli Monitoring Version 6.2 technology.

Download the Migration Services guide for IBM Tivoli Monitoring (44KB)

QuickStart (5 days)

• This service offering helps you quickly create an IBM Tivoli Monitoring 6.2 pre-production environment.

Download the QuickStart Services for IBM Tivoli Monitoring Flyer (110KB)

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Migration (5 days)

• This service offering will enable your customer to quickly migrate to IBM Tivoli Monitoring 6.1 from an existing BMC Patrol environment. We’ll help analyze the Patrol servers, map existing monitors to ITM 6.1, create new migrated monitors in a test environment, and help move to the next phase of deployment.

Download the Migration Services for IBM Tivoli Monitoring / BMC Patrol Flyer (100KB)

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QuickStart (5 days)

• This offering helps you to quickly install IBM Tivoli® Monitoring for Applications – mySAP on a remote system to monitor your SAP environment. It enables you to manage your SAP landscape through the implementation of typical use cases, based on best practice solutions. Services include installation and configuration of IBM Tivoli Monitoring for Applications in your test environment and setup of a remote agent for SAP monitoring.

Download the QuickStart Services for IBM Tivoli Monitoring for Applications - mySAP Flyer (124KB)

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QuickStart  (varies)

• This service offering can enable you to interlock business critical alarms detected by IBM Tivoli Monitoring with your escalation process. The offering will help you to send mails or SMS as a response to incidents occurring in your enterprise environment and which need special attention.

Download the QuickStart Services for IBM Tivoli Monitoring Alarm Server Flyer (81KB)

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QuickStart Services (5 days)

• This service offering helps you to quickly manage your complex messaging environment and enhance system performance by integrated monitoring of mission-critical applications. It provides you with increased knowledge and extensive reporting capabilities. This service offering uses best practices to help achieve your IBM Tivoli OMEGAMON XE for Messaging objectives and move to the next phase of deployment.

Download the QuickStart Services guide for IBM Tivoli OMEGAMON XE for Messaging (154KB)

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QuickStart Services (5 days)

• This offering will enable a quick install of an IBM Tivoli OMEGAMON XE for z/OS using best practices to help achieve your monitoring objectives. It offers rapid time to value by launching your project in a test environment to help get you started and gain skills.

Download the QuickStart Services guide for IBM Tivoli OMEGAMON for z/OS (177KB)

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HealthCheck Services (5 days)

• This service offering provides a health check of your current IBM Tivoli® Omegamon XE environment. It will help ensure that your monitoring infrastructure components, agents, event forwarding and historical data collection are operating effectively and efficiently, meeting your growth and performance requirements and are in line with IBM guidance for best practices. This service offering can be provided with the option of remote off-site assistance.

Download the IBM HealthCheck Services for Tivoli Omegamon XE guide (72KB)

HealthCheck (remote) (5 days)

• This service offering provides a health check of your current IBM Tivoli® Omegamon XE environment. It will help ensure that your monitoring infrastructure components, agents, event forwarding and historical data collection are operating effectively and efficiently, meeting your growth and performance requirements and are in line with IBM guidance for best practices.

Download the HealthCheck Remote Services for OMEGAMON XE Flyer (73KB)

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• FREE Differences Web Based Training and Web Seminars
• IBM Tivoli Implementation Foundations Skills Web Based Training
• In-Depth Lab Based Classroom Training

A comprehensive list of Service Availability and Performance Management related courses can be found on the Tivoli Software Training site.

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• For worldwide Services information, contact us at tivoli_services@us.ibm.com or by geography at contacts .
• For worldwide IBM Software Premium Support, contact us at ltsmktg@us.ibm.com.
• For worldwide Training information, visit us at Tivoli Software Training.

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