IBM Tivoli Consulting

Cloud and Data Center Optimization

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IBM SmartCloud Monitoring

Quickstart Services - Duration varies

  • Smart Cloud Monitoring (SCM) monitors the health and performance of a cloud infrastructure as well as the virtual machines running on it. It tracks the availability of shared resources on the host as well as the consumption of those resources by individual workloads.

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IBM SmartCloud Provisioning and SmartCloud Monitoring

Quickstart Services – 1.5 days

  • This offering helps you to quickly install IBM SmartCloud Provisioning and IBM SmartCloud Monitoring, a true infrastructure-as-a-service solutions, to easily build and rapidly scale private cloud environments while providing visibility and control over the environment for true cost savings and optimized performance.

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IBM Tivoli Provisioning Manager

Bundled Services 15 Days

  • Launch your IBM Tivoli Provisioning Manager deployment the right way from the start. Engage IBM's deep expertise to put your project on the right track. This offering helps to ensure implementation success, realize rapid time to value and achieve your business objectives and move you to next phase of deployment.

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IBM Service Delivery Manager

16 days (x86 platform) or 17 days (IBM Power)

  • This service offering helps you to properly plan and install IBM Service Delivery Manager 7.2.4 into a Product Pilot environment on Intel x86 or IBM Power platforms. Documentation and handover to your systems administration personnel are also included. When completed the integrated ISDM software stack will be installed, configured to a base specification and ready for use by a limited user base.

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IBM SmartCloud Provisioning

QuickStart Services 5 days

  • This services offering will deliver a single, production-ready, IBM SmartCloud Provisioning instance into your environment. Documentation and handover to your systems administration personnel are also included. When completed you will be able to reliably and rapidly deploy Virtual Machines, saving time and effort via highly automated operations and a self-service interface

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IBM Tivoli Service Request Manager

Integration Services 15 Days

  • IBM Tivoli Software Services team, through their professional services engagement, offers a bi-directional exchange of incident/ticket information between Tivoli Service Request Manager (TSRM), and SAP's Solution Manager service desk, allowing seamless incident management across different groups within a service support organization.

Architecture/Business/Process Mapping 27.5 Days

  • This service offering consists of three components in which we will provide the detailed deployment architecture, implementation planning, and business/process mapping necessary for the IBM Tivoli Service Request Manager implementation. Focus is on processes within the organization and establishing the technical foundations critical to rolling out Tivoli Service Request Manager.

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IBM Tivoli Service Automation Manager

Deployment Services 36 Days

  • Prepare yourself for the successful implementation of IBM Tivoli Service Automation Manager by engaging our Services team to conduct planning, define the architecture, and perform the initial deployment of IBM Tivoli Service Automation Manager to start managing your virtualized infrastructure in a pre-production environment. This offering includes transfer of information to your team gain skills so you can move to the next step of your implementation.

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IBM Smart Cloud Control Desk

Executive Dashboard Offering - 11 days

  • This offering gathers the business requirements for an SCCD Executive Dashboard. From those requirements, an Executive Dashboard Solution Design Document is drafted to meet your full Dashboard requirements. Also, an initial Dashboard is created in your development environment from a library of standard Dashboard elements.

Incident Management Focus QuickStart Offering – 25 days

  • This offering utilizes the Best Practices of ISST for the implementation of IBM SmartCloud Control Desk to conduct planning, define the architecture, and perform the initial deployment of Incident Management in a pre-production environment. This offering focuses on the technology within the client organization and establishing the technical foundation critical to rolling out IBM SmartCloud Control Desk for ITIL V3 Incident Management.

Service Catalog QuickStart - 11 days

  • This IBM SmartCloud Control Desk service offering utilizes IBM Best Practices to provide the low cost deployment of a production-ready Service Catalog in both a production environment and a pre-production environment. It installs the Service Catalog entries that are packaged in the Service Catalog Content Pack. The offering provides a simple, fast and economical way for a customer to deploy an initial Service Catalog into production and a way to learn how to extend the Service Catalog by adding new entries to it.

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IBM Fastpath for Virtualization Optimization

Fastpath Offering – 30 days plus 48 hrs of remote assistance

  • This services offering will provide the installation and configuration for IBM virtualization optimization. It includes the creation of a full-scope product plan for implementing production-ready environments of each product, as well as training and technical enablement to insure continued results and return on investment.

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IBM Tivoli Application Dependency Discovery Manager

QuickStart Services 10 Days

  • This offering helps you to rapidly install and implement IBM TADDM in a non-production environment for rapid discovery of IT environments, including configurations and run-time dependency, for use in initiatives such as Change Management, ITIL and Sarbanes-Oxley. Provide an enterprise deployment architecture sufficient for the scale and scope of activities you have identified. Install and tune Tivoli Application Dependency Discovery Manager for optimum performance in your non- production environment.

Deployment Services 30 Days

  • This service offering helps you properly plan and begin your installation of Tivoli Application Dependency Discovery Manager. We will assist you with developing a deployment architecture diagram, deployment of a test and production-ready domain environment and demonstrate key use cases.

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IBM Tivoli SmartCloud Application Performance Management

Solution Services - duration 6-20 weeks

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Cloud and Data Center Optimization

  • FREE Differences Web Based Training and Web Seminars
  • IBM Tivoli Implementation Foundations Skills Web Based Training
  • In-Depth Lab Based Classroom Training

A comprehensive list of Cloud and Data Center Optimization related courses can be found on the Tivoli Software Training site.

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