Cloud and Smarter Infrastructure Software Services

Accelerate the Success of your Cloud & Smarter Infrastructure Software Solution

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Our services offerings are structured into three categories:

Plan
Services which enable you to assess and plan for an upcoming implementation or initiative.

Implement
Services which include implementation of your solution or solution component, whether it be laying the groundwork for a full solution deployment, or an all inclusive end-to-end solution implementation. These services may in some cases include planning aspects as well.

Maintain
Services which are operational in nature, helping you grow, optimize and maintain your Cloud & Smarter Infrastructure Solutions.

Enterprise Asset Management

Implement
Title Offering Type Offering Duration Category
Service Asset Mgmt/EAM (PDF, 302KB) Performance svc 5-40 days Implement
Tivoli Maximo Mobile Suite (PDF, 302KB) Quickstart 20 days Implement

Application Performance Management

Implement
Title Offering Type Offering Duration Category
Smart Cloud Monitoring (PDF, 292KB) Quickstart Varies Implement
Service Delivery Manager (PDF, 296KB) Quickstart 16/17 days Implement
Smart Cloud APM (PDF, 293KB) Solution services 6-20 weeks Implement
Tivoli Monitoring v 6.2 (PDF, 304KB) Migration 3-5 days Implement
ITCAM for Application Diagnostics (PDF, 291KB) Quickstart 10 days Implement
ITCAM for Application Diagnostics (PDF, 294KB) Deployment 20 days Implement
ITCAM for DataPower (PDF, 295KB) Quickstart 3 days Implement
ITCAM for Response Time (PDF, 291KB) Quickstart 10 days Implement
ITCAM for Web Resources (PDF, 292KB) Quickstart 3 days Implement
Omegamon XE for Messaging (PDF, 293KB) Quickstart 5 days Implement
Omegamon XE for z/OS (PDF, 296KB) Quickstart 5 days Implement
IBMTivoli Monitoring for Applications (mySAP) (PDF, 289KB) Quickstart 5 days Implement
ITCAM for SOA (PDF, 294KB) Quickstart 5 days Implement
ITCAM for J2EE (PDF, 293KB) Quickstart 10 days Implement
ITCAM for Response Time Tracking (PDF, 292KB) Quickstart 15 days Implement
ITCAM for Transaction Tracking (PDF, 291KB) Quickstart 15 days Implement
ITCAM for Application Diagnostics WebSphere Problem Analysis (PDF, 292KB) Support Svcs 20 days Implement
Business Service Manager 6.1 (PDF, 293KB) Quickstart 5-13 days Implement
Tivoli Smart Cloud Application Performance Manager (PDF, 293KB) Solution services 6-20 weeks Implement
IBM Tivoli Monitoring Migration of Universal Agent and UNIX (PDF, 291KB) Quickstart 5 days Implement
OMEGAMON for z/OS (PDF, 292KB) Migration 5 days Implement
Netcool Configuration Manager (PDF, 301KB) Quickstart 10 days Implement
Business Service Manager Solution (PDF, 298KB) Quickstart duration varies Implement

Cloud Management

Implement
Title Offering Type Offering Duration Category
Smart Cloud Provisioning (PDF, 291KB) Deployment 5 days Implement
Virtualization Optimization (PDF, 313KB) Fastpath 30 days Implement
Cloud Ready for Linux on System z (PDF, 298KB) Install & configure 5 days Implement
Smart Cloud Monitoring & Provisioning (PDF, 296KB) Quickstart 1.5 days Implement
SmartCloud Orchestrator 2.2 (PDF, 292KB) Quickstart 30 days Implement
Smart Cloud Orchestrator 2.3 PaaS (PDF, 236KB) Quickstart 30 days Implement
Smart Cloud Orchestrator 2.3 IaaS (PDF, 499KB) QuickStart 10 days Implement
Tivoli Provisioning Manager for Software (PDF, 299KB) Quickstart 5 days Implement

IT Operations Analytics

Implement
Title Offering Type Offering Duration Category
IBM Smart Analytics Solutions Edition for Cloud Computing for Tivoli Usage and Accounting Manager (PDF, 306KB) Implementaton 10 days Implement
Smart Analytics Cloud for System z (PDF, 306KB) Implementaton 20 days Implement
Smart Analytics Cloud for System z (PDF, 300KB) Quickstart 10 days Implement
Smart Cloud Monitoring (PDF, 289KB) Quickstart varies Implement
Smart Cloud Control Desk 7.5 Executive Dashboard (PDF, 288KB) - 11 days Implement

System and Workload Automation

Implement
Title Offering Type Offering Duration Category
Service Automation Manager (PDF, 293KB) Deployment 36 days Implement
IBM Tivoli Application Management for z Enterprise (PDF, 291KB) Deployment 139 days Implement
IBM Tivoli Application Resilience for z Enterprise (PDF, 290KB) Deployment Duration varies Implement
Tivoli Workload Scheduler for z/OS (PDF, 292KB) Migration 3 days Implement

Enterprise Endpoint Management

Implement
Title Offering Type Offering Duration Category
IBM Endpoint Manager Architecture and Platform Deployment (PDF, 294KB) Quickstart 5 days Implement
IBM Endpoint Manager Windows XP Fixlet Support (PDF, 292KB) Expert Assistance One Year Implement
Tivoli Endpoint Manager (PDF, 298KB) Lifecycle Mgmt 5 days Implement
TCM to TEM (PDF, 287KB) Migration 4 days Implement
IBM Endpoint Manager for Datacenters (PDF, 314KB) Quickstart 20 days Implement
TEM for SUA (PDF, 299KB) Quickstart duration varies Implement
Tivoli Endpoint Manager (PDF, 287KB) Security & Compliance 10 days Implement
Maintain
Title Offering Type Offering Duration Category
IBM Endpoint Manager (PDF, 292KB) Healthcheck 5 days Maintain

IT Service Management

Network Management

Implement
Title Offering Type Offering Duration Category
Netcool Operations Insight(PDF, 303KB) Quickstart 20 days Implement
Netcool/Omnibus (PDF, 302KB) Quickstart 10 days Implement
Netcool/Proviso (PDF, 299KB) Quickstart 10 days Implement
Network Manager IP Edition (PDF, 302KB) Quickstart 10 days Implement
Netcool Performance Mgr for Wireless (PDF, 303KB) Quickstart 34 days Implement
Simple Network Svcs for Network Mgr IP (PDF, 290KB) Install & Configure 44 days Implement
Netcool Impact/OMNIbus Task Automation for Incident Mgmt (PDF, 291KB) - duration varies/fixed price Implement
Netcool Configuration Manager Cloud Network Provisioning Automation (PDF, 310KB) Consulting duration varies Implement
Maintain
Title Offering Type Offering Duration Category
TEC to Netcool Omnibus (PDF, 291KB) Upgrade 15 days Maintain
Netcool (PDF, 301KB) Healthcheck 12 days Maintain
Netview/Network Manager (PDF, 292KB) Upgrade 15 days Maintain

Storage Management

Plan
TitleOffering TypeOffering DurationCategory
TSM with Butterfly Migration Planning (PDF, 299KB)Workshop3-10 daysPlan
TPC for Replication (PDF, 312KB)Consultingduration variesPlan
Tivoli Storage Manager Upgrade Workshop (PDF, 313KB)Workshop5 daysPlan
Implement
TitleOffering TypeOffering DurationCategory
Tivoli Storage Manager (PDF, 297KB)Quickstart10 daysImplement
Tivoli Storage Manager/SAP Backup and Restore of MaxDB (PDF, 288KB)Quickstart5 daysImplement
Tivoli Storage Manager for Fastback (PDF, 302KB)Quickstart4 daysImplement
Tivoli Storage Productivity Center SE (PDF, 290KB)Implementation15 daysImplement
Tivoli Storage Productivity Center SE (PDF, 296KB)Quickstart5 daysImplement
Tivoli Storage Productivity Center Value Pack (PDF, 289KB)Foundation services5 daysImplement
Tivoli Storage Productivity Center Value Pack (PDF, 289KB)Foundation services5 daysImplement
Tivoli Storage Productivity Center Storage Usage Chargeback Tool (PDF, 290KB)Consulting5-10 daysImplement
Tivoli Storage Productivity Center Usage Enablement (PDF, 290KB)Quickstart2-5 daysImplement
Tivoli Storage Manager Disaster Recovery Implementation using DB2 HADR, Tivoli Storage Manager and ProtecTIER (PDF, 293KB)Implementation5 daysImplement
Tivoli Flash Copy Manager, Advanced Protection and Restoration of DB2, Oracle, SAP, MSSQL, & Exchange (PDF, 290KB)Consulting2-6 weeksImplement
Tivoli Storage Manager with Butterfly Backup Migration (PDF, 291KB)Migration5 daysImplement
Maintain
TitleOffering TypeOffering DurationCategory
Healthcheck for Tivoli Storage Manager (PDF, 305KB)Healthcheck5 daysMaintain
Tivoli Storage Manager (PDF, 288KB)Upgrade5 daysMaintain
Tivoli Storage Productivity Center v4 to v5 (PDF, 293KB)Upgrade5 daysMaintain
TSM with Butterfly Backup Migration (PDF, 290KB)Upgradeduration variesMaintain

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