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Service Management Experts

Noah Kuttler

Integrated Service Management Expert

Noah Kuttler is a marketing lead for Integrated Service Management at IBM and works to evangelize its benefits to customers worldwide. Prior to joining the Integrated Service Management team, Noah was a launch manager for the Tivoli organization as well as worked in a number of IBM cross brand programs including Governance, Risk & Compliance, Small & Medium Business as well as Deep Computing

Ivor Macfarlane

Integrated Service Management Expert

Ivor Macfarlane is an IT Service Management Consultant and Trainer at IBM. Ivor has been involved with IT Service Management Best Practice since 1989, and is an author and major contributor to ITSM-related books and relevant publications.

David Ojavo

Integrated Service Management Expert

David Ojalvo is a marketing lead for Integrated Service Management at IBM. His responsibilities include managing the content on the Smarter Products & Services and Integrated Service Management web sites. Prior to joining the Integrated Services Management team, David was a demand programs lead within IBM Global Financing, and a marcomms project lead for the IBM PC Division and Lenovo.

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