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Pulse2012.Optimizing the World´s Infrastructure.March 4-7 Las Vegas,Nevada.Pulse 2011 session replays are available!Stream or download recording and materials now.

Meet the experts

Meeting and talking with IBM experts can be a transformative experience.

Gain insights that sharpen your perspective, learn how to craft a more effective Integrated Service Management strategy and discover the resources and tools to succeed. Whether your focus is the data center, storage, security and compliance, asset management or another topic, you will find IBM experts at Pulse who are available to discuss your specific challenges and opportunities.

Don’t wait. Connect now.

Below are some of the experts who attended Pulse 2011. Learn more about them by clicking the connect-with buttons and get the conversation rolling today.

Service Management for the Data Center

Pete Marshall. IBM Tivoli

Pete Marshall - Product Manager, Integrated Service Management

Pete is responsible for design and delivery solutions. Contact Pete and learn how these solutions, jointly developed by Rational and Tivoli, enable businesses to bridge the organization, process, tool, and data gap that typically sits between development and operations.

Service Management for the Data Center

Doug McClure. IBM Tivoli

Doug McClure - Enterprise Architect, Business Service Management

Doug is an expert in business service management Business Activity Monitoring and Business Performance/Process Management. Connecting with Doug will help you gain greater insight into your services, processes and transactions.

Enterprise Asset Management

Rob Bloom. IBM Maximo

Rob Bloom - Market Manager, IBM Maximo Asset Management

Rob is responsible for the worldwide marketing direction for enterprise asset management software solutions across IBM. He joined IBM Software from MRO, led the integration of MRO into the IBM framework and has been the EAM track lead for IBM Pulse since 2008. Rob can help with insights into asset management solutions that you can’t get anywhere else.

Security and Compliance Management

Amrit Williams. IBM Security

Amrit Williams - Director, Emerging Security Technology

Amrit Williams comes to IBM via the acquisition of BigFix. In fact, Amrit was the Chief Technology Officer at Big Fix and brings over 18 years of experience in information technology, security, and risk management. Amrit can help you gain better control of your security to reduce risk while you address shifting compliance demands.

Smart Industry Solutions

Noah Kuttler. Integrated Service Management

Noah Kuttler - Marketing Manager, Integrated Service Management

Noah focuses on defining and communicating the message of Integrated Service Management. Noah has a background in data centers and industries. He writes for the Service Management blog, shares on Twitter and can help you understand approaches to ISM to control costs while boosting service delivery and performance.

Social at Pulse

Tiffany Winman. IBM Software

Tiffany Winman – IBM Social Business Strategist

Tiffany has extensive experience with social media and networking and their impact on business operations and marketing. She can help you learn more about strategies and tools to use social media to reach core customers and new markets.

Rob Bloom

Maximo Marketing Manager

Rob Bloom photo. Rob Bloom is the manager of marketing for the IBM Maximo Asset Management software solution, responsible for the worldwide marketing direction for enterprise asset management across IBM. Rob came from MRO, led the integration of MRO into the IBM framework and has been the EAM track lead for IBM Pulse since 2008.


IBM Asset Management

In this team blog Rob focuses largely on IBM Pulse activities and guidance for our readers. He uses the blog as a platform to communicate key information about the EAM track and EAM focused activities at IBM Pulse.*


Other ways to connect with Rob


*Postings on non-IBM sites are independent of IBM and do not necessarily represent IBM's positions, strategies or opinions.

Amrit Williams

Director, Emerging Security Technology

Amrit Williams photo. Amrit Williams has over 18 years of experience in information technology, security, and risk management and is currently IBM’s Director of Emerging Security Technology. Amrit has held a variety of engineering, management and consulting positions prior to joining IBM. Most recently, Williams acted as the CTO of BigFix.


Tech Buddha (link resides outside of ibm.com)

Observations of a Digitally Enlightened Mind*


Other ways to connect with Amrit


Amrit also recommends: IBM Institute for Advanced Security (link resides outside of ibm.com)

The best place to interact with IBM Security experts from around the globe.


*Postings on non-IBM sites are independent of IBM and do not necessarily represent IBM's positions, strategies or opinions.

Noah Kuttler

Marketing Manager, Integrated Service Management Marketing

Noah Kuttler photo. Noah is a member of the marketing team responsible for creating and promoting the message of Integrated Service Management. Noah has a background in Data Center and Industries. He writes for the Service Management blog and is active on Twitter.


IBM Service Management Blog

An open forum for collaborating on IBM Service Management solutions, questions, and discussions and sharing favorite resources and links.*


Other ways to connect with Noah


*Postings on non-IBM sites are independent of IBM and do not necessarily represent IBM's positions, strategies or opinions.

Doug McClure

Enterprise Architect, IBM Tivoli

Doug McClure photo. Doug is a Solutions Architect in Tivoli software development where he leads the architecture, design and implementation of large Business Service Management deployments for IBM worldwide. He is an industry recognized thought leader and subject matter expert in the area of BSM and publishes a widely followed blog on the subject.


Doug's Blog - BSM & ITSM (link resides outside of ibm.com)

Doug shares his thoughts, ideas and commentary about Business Service Management and Information Technology Service Management and offers insight on how businesses can map their way towards getting to the next level in their quest for continuous improvement. He also comments on industry activity and assorted success stories.*


Other ways to connect with Doug

Follow on Twitter: twitter.com/dmcclure (link resides outside of ibm.com)


Doug also recommends the following communities:


*Postings on non-IBM sites are independent of IBM and do not necessarily represent IBM's positions, strategies or opinions.

Pete Marshall

Market Management Market Segment Manager

Pete Marshall photo.

Pete Marshall is a member of Tivoli's Strategy and Planning team, focusing on IBM Service Management and Tivoli's overall solution approach. He has been in the IT business for over 25 years and has a broad background spanning applications and product development, and systems and service management. Pete has many years of experience helping customers build service management solutions that solve business problems, and is known for his big-picture thinking.*


Pete's blog

Visit Pete Marshall's blog to gain insights into IT strategy and practice, IBM Service Management, industry directions, and thoughts on being successful in delivering service management outcomes.*


Other ways to connect with Pete


*Postings on non-IBM sites are independent of IBM and do not necessarily represent IBMs positions, strategies or opinions.

Tiffany Winman

IBM Social Business Strategist

Tiffany Winman photo. Connect with Tiffany Winman on Twitter, LinkedIn, or her blog to discuss business and technology trends around social media and online networking or to get help making contacts at IBM.


Tiffany Winman: social media and networking

Tiffany Winman’s blog discusses business and technology news and trends around social media and networking.*


Tiffany also recommends the IBM Software Community

The community encourages people to discuss and network around IBM Software topics and how software can make the world work better.


*Postings on non-IBM sites are independent of IBM and do not necessarily represent IBM's positions, strategies or opinions.