The following usage restrictions apply to all Maximo related products, and are in addition to the details outlined within each product’s respective Licensing Information document.
This document is general in nature and the use of “the Program” may be substituted with an individual Maximo product name.
Limited Use User Ratio
Licensee's ownership of Limited Use User Licenses cannot exceed a ratio of 3 licenses to 1 Authorized User License of Maximo Asset Management.
Express Use User Ratio
Licensee's ownership of Express Use User Licenses cannot exceed a ratio of 25 licenses to 1 Authorized User License of Maximo Asset Management.
License Circumvention
Licensee will not attempt to aggregate users or otherwise circumvent IBM's licensing restrictions via technical means, including without limitation the use of any interface between the Program and other software that performs functionality substantially similar to that contained in any IBM program then offered by IBM when Licensee acquires the Program.
Security Application
All users of the Program must be listed in the security application of Maximo Asset Management and all users so listed must be entitled to use the Program. Users’ access to the Program must be defined in accordance with the entitlement granted and parameters defined in the security application by the type of user, and be configured accordingly within the profile definition of the users Security Group(s).
Add-on functionality, such as Maximo Industry Solutions and/or Add-on programs (Calibration, Spatial, etc.) are configured in the security application to allow access up to the specific number of users entitled pursuant to Licensee’s Proof of Entitlement. Any technical mechanism used that accesses, uses, or manipulates data in any manner outside of the Program’s user interface requires a Maximo entitlement.
For users who are entering service requests, viewing the status of their service requests, viewing information on assets they own, creating and viewing requisitions, viewing templates and viewing drafts via the Desktop Requisitions application which does not require specific entitlement; a single user identification can be utilized.
Limited Use User Access
Limited Use Users may not access custom applications or clones that have been created from an application outside of the three modules selected for Limited Use Users. If the user needs to access these additional applications, they will be counted as one of the three designated modules for the Enterprise, or an Authorized User license is required.
Limited Use users also have access granted by an Express user, as described in the license information document.
General Charge Terms
Authorized User Trade-Up for Industry Solutions
- Authorized User Trade-Up allows an existing Maximo Asset Management user to upgrade to a Maximo Industry Solution.
- Trade-Up pricing applies to a given customer who previously purchased Maximo Asset Management and is interested in making a subsequent decision to purchase a Maximo Industry Solution.
Authorized User Add-On for Industry Solutions
- An Authorized User Add-On entitles a Maximo Authorized User who is licensed for one Maximo Industry Solution to be licensed for another Maximo Industry Solution.
- The pricing applies to an Authorized User who is using more than one Maximo Industry Solution, purchased at the same time or at a later date.
The following usage restrictions applies to the IBM Maximo Asset Management Express License only.
The following Maximo add-on product capabilities, if entitled within an enterprise, may be accessed by users with Express entitlement within the usage guidelines of Express.
All Maximo Industry Solutions
IBM Maximo Asset Configuration Manager
IBM Maximo Linear Asset Manager
IBM Maximo Service Provider
The following Maximo add-on products can be purchased for use with a Maximo Express License:
IBM Maximo Spatial Asset Management
IBM Maximo Calibration
IBM Maximo Mobile
IBM Maximo Everyplace
The following usage restriction applies to the IBM Maximo Asset Management Essentials product only.
The following Maximo product may not be acquired for use with Maximo Essentials:
All Maximo Industry Solutions
IBM Maximo Spatial Asset Management
IBM Maximo Asset Configuration Manager
IBM Maximo Linear Asset Manager
IBM Maximo Calibration
IBM Maximo Enterprise Adapters (SAP, Oracle)
IBM Maximo Asset Management Scheduler
IBM Maximo Adapter for Primavera
IBM Maximo Data Center Infrastructure Management
IBM Maximo Archiving With Optim Data Growth Solution
The following Maximo product options may be acquired and used with Maximo Essentials:
IBM Maximo Mobile Work Manager
IBM Maximo Mobile Inventory Manager
IBM Maximo Mobile Asset Manager
IBM Maximo Everyplace
IBM Maximo Adapter for Microsoft Project
The total number of Enterprise Adapter licenses purchased must be equivalent to the number of Authorized User entitlements that have been acquired for Maximo Essentials.
The following usage restriction applies to the IBM Maximo Asset Management for Internal Service Providers product only.
Maximo Asset Management for Internal Service Provider
- This product is a Maximo Add-on intended for “internal” service organizations such as departments or business units offering services to other departments or units inside the Licensee’s Enterprise.
- This product is only for use when it is not revenue producing and simply provides services to other departments in the Licensee’s Enterprise. Examples of departments are: IT and Facilities.
- Priced per Install and per Authorized User
- Per install metric: For example if Licensee has three separate environments, such as development, test and a production environment, three Install licenses are required.
- Per Authorized User: Each user of Service Provider, including users who are, for example, setting up response plans or setting up the chargeback rules are required to have an Service Provider Authorized User entitlement.
- License sync does not apply to Maximo Asset Management for Internal Service Providers; the number of Service Provider Authorized User licenses does not need to match the total Authorized user count for the Program.
- Self Service Requestor licenses also entitle access to the Bill Review applications in Maximo Asset Management for Internal Service Providers.

