Licensing Information and Usage Restrictions

The following usage restrictions apply to all Maximo related products, and are in addition to the details outlined within each product’s respective Licensing Information document.

This document is general in nature and the use of “the Program” may be substituted with an individual Maximo product name.

Limited Use User Ratio
Licensee's ownership of Limited Use Authorized User Licenses cannot exceed a ratio of 3 licenses to 1 Authorized User License of Maximo Asset Management or an Industry Solution.

Licensee's ownership of Limited Use Concurrent User Licenses cannot exceed a ratio of 3 licenses to 1 Concurrent User License of Maximo Asset Management or an Industry solution.

Express Use User Ratio
Licensee's ownership of Express Use Authorized User Licenses cannot exceed a ratio of 25 licenses to 1 Authorized User License of Maximo Asset Management or Industry Solution.

Licensee's ownership of Express Use Authorized User Licenses cannot exceed a ratio of 75 licenses to 1 Concurrent User License of Maximo Asset Management or Industry Solution.

Licensee's ownership of Express Use Concurrent User Licenses cannot exceed a ratio of 25 licenses to 1 Concurrent User License of Maximo Asset Management or Industry Solution.

Licensee's ownership of Express Use Concurrent User Licenses cannot exceed a ratio of 8 licenses to 1 Authorized User License of Maximo Asset Management or Industry Solution.


For each license Not to exceed Express Use
Authorized User licenses
Not to exceed Express Use
Concurrent User
Authorized User License 25 8
Concurrent User License 75 25

License Circumvention
Licensee will not attempt to aggregate users or otherwise circumvent IBM's licensing restrictions via technical means, including without limitation the use of any interface between the Program and other software that performs functionality substantially similar to that contained in any IBM program then offered by IBM when Licensee acquires the Program.

Security Application
All users of the Program must be listed in the security application of Maximo Asset Management and all users so listed must be entitled to use the Program. Users’ access to the Program must be defined in accordance with the entitlement granted and parameters defined in the security application by the type of user, and be configured accordingly within the profile definition of the users Security Group(s).

Add-on functionality, such as Maximo Industry Solutions and/or Add-on programs (Calibration, Spatial, etc.) are configured in the security application to allow access up to the specific number of users entitled pursuant to Licensee’s Proof of Entitlement. Any technical mechanism used including 3rd party mobile solutions that accesses, uses, or manipulates data in any manner outside of the Program’s user interface requires a Maximo entitlement.

For users who are entering service requests, viewing the status of their service requests, creating and viewing requisitions, viewing templates and viewing drafts via the Desktop Requisitions application which does not require specific entitlement; a single user identification can be utilized.

Licensee's Organization

The Program is for use within Licensee's organization only and may not be resold, rented, leased, or transferred to third parties (without limiting the generality of the foregoing, a third party expressly includes any divested entity or any entity that does not control (by owning greater than 50% of the voting shares), is not controlled by or is not under common control with Licensee). Any attempt to do so in violation of these provisions is void.

Limited Use User Access

Clients who have existing support contracts for or buy new licenses for Maximo Limited Use Authorized user entitlements in connection with v7.5 or later licensed versions of Maximo Asset Management or Industry Solutions can exercise a one-time right to reassign their three selected modules of their Maximo Limited Use Authorized user entitlements from enterprise-based to user-based. The existing ratio of 1 Authorized User for every 3 Limited Use users must still be maintained.

Limited Use Authorized User and Limited Use Concurrent User may not access custom applications or clones that have been created from an application outside of the three modules selected for Limited Use Authorized Users or Limited Use Concurrent Users. If the user needs to access these additional applications, they will be counted as one of the three designated modules for that user, or an Authorized or Concurrent User license is required.

Limited Use users also have access granted by an Express user, as described in the Maximo Asset Management license information document.

General Charge Terms

Authorized User Trade-Up for Industry Solutions.

Authorized User Add-On for Industry Solutions

User Entitlement for Mobile Solutions

The following usage restrictions applies to the IBM Maximo Asset Management Express Authorized User and Concurrent User License only.

The following Maximo add-on product capabilities, if entitled within an enterprise, may be accessed by users with Express entitlement within the usage guidelines of Express.
All Maximo Industry Solutions
IBM Maximo Asset Configuration Manager
IBM Maximo Linear Asset Manager
IBM Maximo Service Provider
IBM Maximo Scheduler

The following Maximo add-on products can be purchased for use with a Maximo Express License:
IBM Maximo Spatial Asset Management
IBM Maximo Calibration
IBM Maximo Everyplace (For Maximo 7.5 only)

The following usage restriction applies to the IBM Maximo Asset Management Essentials v7.5 product only.

The following Maximo product may not be purchased for use with Maximo Essentials:
All Maximo Industry Solutions
IBM Maximo Spatial Asset Management
IBM Maximo Asset Configuration Manager
IBM Maximo Linear Asset Manager
IBM Maximo Calibration
IBM Maximo Enterprise Adapters (SAP, Oracle)
IBM Maximo Asset Management Scheduler
IBM Maximo Archiving With Optim Data Growth Solution

The following Maximo product options may be purchased and used with Maximo Essentials:
IBM Maximo Anywhere
IBM Maximo Mobile Work Manager
IBM Maximo Mobile Inventory Manager
IBM Maximo Mobile Asset Manager
IBM Maximo Everyplace
IBM Maximo Enterprise Adaptor

The total number of Enterprise Adapter licenses purchased must be equivalent to the number of Authorized User entitlements that have been acquired for Maximo Essentials.

The following usage restriction applies to the IBM Maximo for Aviation MRO Industry Solution only. Maximo for Aviation MRO includes predefined security groups. For the predefined security groups, specific license types are required.

The customer may create new security groups.

The following usage restriction applies to the IBM Maximo Asset Management for Internal Service Providers product only.

Maximo Asset Management for Internal Service Provider

Maximo Asset Management for Managed Service Provider

Contact IBM

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