Overview
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- Features & benefits
- System requirements
- Product library
- IBM Service Management Extensions for Hybrid Cloud (PDF, 234KB)
- White papers
Use and maintain
Automate requesting, deployment, monitoring and management of cloud computing services
IBM Tivoli® Service Automation Manager enables users to request, deploy, monitor and manage cloud computing services. It also provides traceable approvals and processes..
Lowers cost of service delivery through automation and reduced skill requirements
Deploys IT services faster to meet the increased need for development, test, preproduction and production systems
Delivers a higher degree of standardization and automation for deployment and management of IT services while reserving skilled IT staff members’ time for other high-value tasks
Provides traceable processes and approval routings to serve as audit trails, and integrates with process governance
Offers an integrated management capability that addresses the lifecycle changes of a cloud service
Provides adaptable and automated best practices for building and managing IT infrastructures
A structure built upon Tivoli's service management platform, leveraging existing investments in service management capabilities
Integrates with IBM WebSphere® CloudBurst to speed the delivery of WebSphere-based services
Operating systems supported: Linux
Two New extensions for TSAM 7.2.2 offer Cloud Cost Management and StaaS (Storage as a Service) life cycle management capabilities
Download extensions for free in the IBM Service Management Library.- Operating systems supported: Linux
Product framework
Included components
Self-Service Portal
Enables data center personnel to achieve rapid time-to-value for virtual-server provisioning from any platforms
Service catalog
Standardized images and environments are automatically updated, and an outstanding user experience via the self serve portal
Automated Provisioning
ability to set up new environments and capable of de-provision resource and return to pool
Image Library
Provides a framework for maintaining multiple repositories of server images for use during virtual server provisioning
analyze and handle events resulting from a situation
provide data for planning, budgeting, billing and accurate chargeback for services
Additional products, services and solutions
Products
Automate requesting, deployment, monitoring and management of cloud computing services
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