Overview
Use and maintain
- Product support
- Product documentation
- Training and certification
- Developer resources
- User group
- Newsletters
IBM® Tivoli Netcool®/Realtime Active Dashboards provides advanced, real-time visualization of services and processes.
Using its service dependency model, your business and operations staff can understand the complex relationships between business services and supporting technology.
- Incorporates data from a broad array of IT resources and business support systems that contribute to defining a service into a real-time, federated services model
- Addresses problem resolution with automated service impact, root-cause analysis and integrated access to service support and delivery systems
- Helps improve service visibility for operations and business stakeholders—plus their customers—by offering real-time service scorecards and key performance indicators
- Automates service model definition and maintenance with true real-time federated data access
- Provides real-time service level tracking
- Measures and reflects—in real time—the quality of services and processes
- Ships with Tivoli Business Systems Manager V3.0
White paper
IBM OSS Service Assurance White paper (PDF, 86KB)
Product framework
Family overview
Manage the critical services you deliver to customers and users over complex technology infrastructures.
Manage your IT infrastructure from a single point of control.
Included components
Access data in real time with a flexible, dynamic, common platform that circumvents traditional organizational boundaries.
Additional products, services and solutions
Products
Improve network visibility and drive reliability and performance
Services
The most knowledgeable Tivoli experts are available to accelerate your implementation and mitigate risk.
Solutions
Understand how your IT resources affect the applications, processes and services that power your business.
