Overview
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Use and maintain
IBM® Tivoli® Netcool®/Impact provides a common platform for data access that circumvents organizational boundaries.
Armed with data from virtually any source, you can correlate, calculate, enrich, deliver, notify, escalate, visualize and perform a wide range of automated actions.
- Automatically correlate and prioritize event response according to business impact.
- Maximize productivity with a common platform for universal access to real-time data, events and changes.
- Improve time-to-resolution through real-time monitoring and analysis of business events.
- Protect existing data stores by virtualizing access to distributed information.
- Deliver actionable information in user-specific, Web-based views.
- Optimize customer experience by effectively tracking business and operational performance indicators.
- Automate workflow and maximize operator efficiency and productivity.
Brochure
Visibility: See your business services with IBM business service management.
Additional products, services and solutions
Products
Provides operational and business audiences with the visibility and intelligence needed to effectively manage real-time services.
Services
Get the most knowledgeable experts on Tivoli technology to accelerate your implementation and mitigate risk.
Solutions
Understand how IT resource performance and availability affect the applications, processes and services that power your business.
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