Overview
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IBM® Tivoli® Netcool® Gateways help you share events and data with other software programs.
They provide bi-directional integration between IBM Tivoli Netcool solutions and third-party applications, databases, help desk and other support systems.
- Alerts between more than one Tivoli Netcool/ ObjectServer® can be exchanged quickly and easily for failover and high resilience.
- Integration is possible with a long list of leading, third-party applications, such as databases, Operational Support Systems, help desk, Customer Relationship Management, enterprise management systems, performance management systems and many more.
- Because the gateways are bi-directional, alerts can flow from the source ObjectServer to the target ObjectServer or application and feedback to the source ObjectServer can be provided.
- The gateways can be configured to send alert information to a help desk system or to archive alerts to a database in support of compliance and related requirements.
- The gateways are also available for RDBMSs, including Informix®, Oracle®, Sybase®, ODBC/JDBC-compliant data stores and more.
- Changes made to the contents of either the source ObjectServer or the destination ObjectServer replicate its alerts, acting as a synchronization tool.
Product framework
Product line overview
Manage the critical services you deliver to customers and users over complex technology infrastructures.
Additional extender(s)
Around-the-clock management and automation help you deliver continuous uptime of business services and applications.
Additional products, services and solutions
Services
Get the most knowledgeable experts on Tivoli technology to accelerate your implementation and mitigate risk.
Solutions
Real-time performance and service management helps service providers monitor critical services, application and systems.
