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This product also has support for SAP
IBM Tivoli Monitoring for Applications helps customers achieve higher availability and optimized performance of their Siebel eBusiness Applications through effective and proactive management. Each application is represented by a dedicated module known as a Proactive Analysis Component. The product is based on IBM Tivoli Monitoring and leverages common Tivoli technology to deliver:
- Best practices for the application environment,
- An intuitive Web health console for real-time monitoring,
- Integration with the IBM Tivoli Enterprise Data Warehouse,
- Multi-resource problem resolution through integration with Tivoli Enterprise Console and
- Integration with IBM Tivoli Business Systems Manager to render business impact of system issues in real time
The Siebel agents enables you to:
- Increase customer satisfaction and productivity of Siebel application users with higher Siebel application availability and improved performance
- Support successful Siebel implementation with effective and efficient management, resulting in reduced administrative time, cost and resources required in managing Siebel applications.
- Leverage your existing investment in Tivoli software with an add-on management module, resulting in rapid time-to-value
- Discover and monitor the health and status of Siebel application servers, gateway name servers and connection brokers and also provides automated recovery capability.
- Provide in-depth and best practices monitoring down to the Siebel component and task level within each Siebel server instance.
- Leverage both the Siebel 'srvrmgr' systems management interface as well as operating system and process-level metrics to provide a complete monitoring perspective.
Features, advantages and benefits| Features | Advantages | Benefits |
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| Built on top of IBM Tivoli Monitoring and ships with a comprehensive set of monitors and application-aware task libraries | Integration of Siebel and SAP e-business Applications management with the Tivoli portfolio and delivery of out-of-the-box value | Provides end-to-end management of the complete Siebel and mySAP environment and optimized use of resources | | mySAP.com: Provides proactive and intelligent management as well as centralized discovery and monitoring of mySAP applications | Generates immediate problem analysis paths to reduce problem resolution time. Simplified rollout as no local agent needs to be deployed in the initial phase | Increases effectiveness of support functions. Improves service levels through consistent reporting. Enables non-intrusive rollout and maintenance of the application management architecture. | | mySAP.com: Leverages the CCMS Monitoring Architecture, providing access to more than 300 metrics using standardized BAPIs | Ensures consistent information representation and helps embedding mySAP applications in the overall management landscape | Rapid integration of mySAP applications (including R/3 Enterprise) in the overall management landscape. | | Siebel: Monitors the health and status of key components (Application Server, Gateway Name Server and Connection Broker) as well as components and tasks within Siebel server instances | Increases performance and availability of Siebel eBusiness Applications | Improves user satisfaction and productivity that translates to increased customer loyalty and revenue. | | Siebel: Ability to execute Siebel commands from Tivoli console and run Siebel jobs on multiple systems in a secure manner | Simplified, secure, centralized and cost effective management of the Siebel e-business Applications | Optimizes use of CRM applications |
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Page last updated on February 20, 2007. |
