Overview
IBM Maximo® for Service Providers helps manage assets for multiple customers in a single deployed instance.
IBM Maximo for Service Providers helps lower total cost of ownership and increase profitability and customer satisfaction by managing your customer’s assets either through third-party outsourcing or internally shared services model.
- Provide detailed and accurate billing with a review and approval cycle
- Reduce TCO by leveraging a single deployed instance to manage multiple customers
- Improve efficiency of service delivery with automatic notification and automatic assignments
- Manage multiple customers with many physical locations and provide unique customer agreements and rules to define entitlement of services and pricing
- Based on leading standards-based technology: web-architected platform built on J2EE with advanced business process management, based on SOA, web services and XML
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