IBM TRIRIGA Request Central

IBM TRIRIGA Request Central increases efficiency of facilities product, services and move requests through IBM TRIRIGA's online portal.

IBM TRIRIGA Request Central streamlines facilities product and service requests and increases efficiency of facilities product, services and move requests.

• Provides capabilities for the management of self-service requests for products, services, moves, and reservations submitted via a web portal
• Provides capabilities for managing self-service requests utilizing contact center for handling requests received via phone, email, or fax
• Access pertinent caller and service agreement information
• View status reports and call statistics, available via configurable graphs and reports
• Define service areas, responsibilities, and service level agreement information; and route work tasks, approvals and notifications.

• White paper

  Enterprise Asset Management for Smarter Buildings

• White paper (236KB)

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