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Leverage an open-architected integration platform for implementation and automation of successful service management initiatives
This CCMDB software from Tivoli® automates data, workflows and policies to align IT infrastructure management with business priorities.
- Automated impact analysis enables the quickest access to critical data that could cause outages due to change.
- Workflow-driven change processes reduce costs by making it quick to process a change, and reduce risk by planning and communicating the change before it actually occurs.
- Blackout periods identify critical business periods when outages would be expensive. Blackout periods can be restricted or locked down for maximum flexibility.
- Multicustomer enablement or Service Provider support allows management of change and configuration management for multiple customers in a single deployment.
- Ensure CMDB accuracy through complete audit and remediation processes out of the box.
- Visualization tooling allows for Topology viewing, Process Progress maps and Work Plan maps that maximizes end user productivity.
- Workbench enables drag-and-drop definition of Authorized CI Space, reducing time to value.
Analyst report
EMA™ Advisory Note: CMDB System Deployments in 2008
Product framework
Included components
IBM Tivoli® Release Process Manager allows you to assess the impact of software releases on your IT infrastructure before deployment.
Additional products, services and solutions
Products
Standardize and share information that integrates people, processes, information and technology for real business results.
Services
Achieve measurable service results with this software and service solution.
Solutions
Monitor and manage the performance and availability of sophisticated, multi-component, multi-platform applications.
