Business benefits
Change management, configuration management. These are at the core of any service management strategy. The IBM® Tivoli® Change and Configuration Management Database (CCMDB) enables you to standardize and share information that integrates people, processes, information and technology for real business results. It includes an open, federated CCMDB data model, the ability to automate process execution, provides visibility to architectural complexity and helps reduce incident and problem management costs.
The Tivoli Change and Configuration Management Database benefits your business by:
Delivering efficient, cost-effective management solutions by integrating IT processes, data and people and automating operational management product use
Leveraging automated discovery, application mapping and visualization capabilities to facilitate a comprehensive view of attributes and relationships between configuration items and supported business services
Facilitating internal and regulatory compliance by enforcing policies as well as tracking and recording changes across your organization
Employing best-practice change management processes with impact assessment and visibility of schedules to reduce business impact
Helping ensure configuration data is current through change and configuration process management
Visualizing all critical intelligence regarding the infrastructure through data consolidation and federation capabilities
Through the integration, automation and optimization of data, workflows and policies, Tivoli Change and Configuration Management Database helps align the ongoing management of your IT infrastructure with your business priorities—while helping to reduce and eliminate the impact organizational complexity has on managing the infrastructure.
Tivoli Change and Configuration Management Database features include:
J2EE™ architecture that enables flexibility, scalability and accessibility
Rich tooling to help configurations stay preserved version to version (configurations are stored as metadata in the database)
Agent-less, credential-less discovery of infrastructure elements
Deep configuration detail discovery from Wintel to System z™, including application relationship discovery
Ships with common, unified platform to enable management of all service management activities; from Service Desk, to Asset Management for IT, to Service Catalog* (* when available in 1Q08)
Supported platforms
For specific supported platforms, refer to the supported platforms detail page
| Features | Advantages | Benefits |
|---|---|---|
| Automated application mapping | Agent-free discovery of configuration items and their transactional relationships | Identify and manage resources in the context of the services they support |
| Best practices for change management process | Innate value built on years of expertise | Lower risk of implementing changes |
| Integrated configuration management | Manage desired states of configuration item, application and service configurations | Validate compliance with internal and external policies |
| Process integration platform | Easily integrate additional information technology service management processes | Gain greater organizational automation |
| Integrated with Rational® Asset Manager | RAM and CCMDB now enables organizations to manage their operations more effectively and address operational problems quickly with links into development | Manage your software asset life cycle from development to deployment and operations |
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