Change management, configuration management. These are at the core of any service management strategy. The IBM® Tivoli® Change and Configuration Management Database (CCMDB) enables you to standardize and share information that integrates people, processes, information and technology for real business results. It includes an open, federated CCMDB data model, the ability to automate process execution, provides visibility to architectural complexity and helps reduce incident and problem management costs.
The Tivoli Change and Configuration Management Database benefits your business by:
Through the integration, automation and optimization of data, workflows and policies, Tivoli Change and Configuration Management Database helps align the ongoing management of your IT infrastructure with your business priorities—while helping to reduce and eliminate the impact organizational complexity has on managing the infrastructure.
Tivoli Change and Configuration Management Database features include:
Features, advantages and benefits
|Automated application mapping||Agent-free discovery of configuration items and their transactional relationships||Identify and manage resources in the context of the services they support|
|Best practices for change management process||Innate value built on years of expertise||Lower risk of implementing changes|
|Integrated configuration management||Manage desired states of configuration item, application and service configurations||Validate compliance with internal and external policies|
|Process integration platform||Easily integrate additional information technology service management processes||Gain greater organizational automation|
|Integrated with Rational® Asset Manager||RAM and CCMDB now enables organizations to manage their operations more effectively and address operational problems quickly with links into development||Manage your software asset life cycle from development to deployment and operations|
|ITIL V3 Support||Product was designed to support ITIL V3 processes.||Understand and track the full scope of IT assets and configurations. Significantly reduce change-related problems and incidents.|
|PinkVERIFY™ certifiied||Certified as compatible with industry best practices for ITILV3.||Pink Elephant confirms that this software meets the minimum functional criteria for Change and Release, Service Asset & Configuration Management, and Release and Deployment|