This recording of a product demonstration will highlight some of the key features of Tivoli Remote Control as we observe helpdesk personnel resolve an end user's problem.
IBM Tivoli Remote Controle Flash demo
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The demo files are generally very large, and require a high-speed connection to work properly. If you are concerned about your connection speed, we recommend that you download the files and run them locally.
The demos and their scripts require certain plug-ins, which are available for free download from the links below.