IBM® Tivoli® Unified Process (ITUP) makes best practices more actionable and their benefits more attainable by providing prescriptive service management guidance in an easy to navigate Web-based tool. Newly updated - IBM Tivoli Unified Process Tool (ITUP) version 7.1.3 is now fully aligned with the ITIL® V3 framework, and contains many updates and improvements to processes, roles and work products. ITUP also integrates all documentation for the IBM Process Reference Model for IT (PRM-IT). PRM-IT is a broad process reference model that covers all 41 processes under the control of the Chief Information Officer.
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