Service Deployment & Lifecycle Management: Establish a controlled process for service deployment and lifecycle management.
This project will be of interest to those with the following pain points and needs
- Application quality control
- High volumes of performance-related incidents and problems.
- Poorly performing services
- Services that consistently fail to meet Service Level Agreements (SLAs) commitments for service quality, performance and availability
Key Components of the Project Solution
- For clients who have identified a need to improve end-to-end service performance and quality spanning development and operations teams
- Conduct interactive workshops (Proof of Technology) to provide an overview of performance management processes and technology
- Define the optional solution architecture to identify how performance testing fits into the overall service creation and deployment lifecycle, including processes, organization and technology to support client requirements
- Install, configure and load relevant data on a test then production database
- Train appropriate staff on new processes
Project Benefits
- Streamlines and automates incident and problem management
- Improves performance management
- Reduces number of post deployment "war-room" situations
Project elements
- Products:
