
Infrastructure Discovery & Mapping: Understand, map, and control all your hardware and software resources and assets, and the services they support.
This project will be of interest to those with the following pain points and needs
- Need greater visibility into deployed IT resources and their dependencies
- Require insight into the potential impact of changes on service quality
- Need to decrease labor costs associated with configuration/change, release, IT asset management, and incident/problem processes
- Need better reporting to support compliance audits
Key Components of the Project Solution
- Assess current challenges related to poor infrastructure visibility
- Determine scope of implementation services required (Implementation or QuickStart)
- Deploy discovery and mapping solution
- Integrate with existing tools, processes, and workflows
Project Benefits
- Improves service visibility via automated discovery and mapping of multi-tier applications and dependencies.
- Facilitates process improvement: change/configuration, release, IT asset management, incident and problem management
- Eliminates unnecessary capital expenses by uncovering lost and underutilized assets
- Reduces risk through identification of unauthorized/unsupported Configuration Items
- Improves accountability through effective change tracking and reporting
- Tivoli Services:
- GTS Services:
- Accelerator for Tivoli change and configuration management
- Tivoli Application Dependency & Discovery Manager implementation services
Download the eKit for additional information on each of the project elements
