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IBM Service Management ITIL We're here to help Easy ways to get the answers you need. E-mail IBM Or call us at: 877-426-3774 Priority code: 108AM06W Web feature Feeling abandoned by HP OpenView? Migrate to Tivoli Netcool. Learn more Discover How IBM Service Management: Helps organizations optimize the IT lifecycle spanning development and operations Leverages self-managing autonomic technologies Helps to monitor and optimize the performance of your information on demand environment Business and technology services as a key enabler to meet your quality of service delivery commitments