Gartner Identifies IBM as a Leader in the 2011
Magic Quadrant for Application Performance
Management (APM)

APM spending expected to increase 15% worldwide over 2010 spending

SERVICE MANAGEMENT IN ACTION According to a recent Gartner report, IBM has been named a leader in the hot application performance monitoring (APM) field.

Clients that use IBM solutions to monitor their IT operations know first hand how IBM can help organizations get superior business value from composite applications both today and tomorrow—enhancing not just the complete application infrastructure, but also the forward-looking business strategies that depend on it.

What makes that so important? Just consider how rapidly composite applications as a class of IT infrastructure have evolved, and how much more crucial they are to the enterprise today.

According to Gartner, in 2011, about $2 billion will be spent worldwide on application performance monitoring licenses and first-year maintenance contracts. This is a 15% increase over the $1.7 billion spent on APM in 2010, which grew by approximately 10%, compared with global spending in 2009. *

“We believe the anticipated growth in APM spending is a testimony to the way IT services increasingly depend on high-availability, high-performance applications,” said Wing To, VP Strategy and Product Management, IBM. “It is our view that the trend line, too, suggests that such dependence is just getting stronger over time.

“In short, because enterprises are getting more value from composite applications, they're also investing more heavily in keeping those applications up, running, and hitting service level targets via APM solutions,” Wing To, VP Strategy and Product Management, IBM.

APM solutions must support five key capabilities

"IBM's APM solutions not only are powerful and full-featured in themselves, but also cooperate logically both with each other and with the overall infrastructure, forming an integrated foundation of APM that organizations can use to maximize application availability and performance."

Many factors, however, conspire to make that a difficult goal to achieve. Because many different systems and information pools are leveraged in the application chain, bottlenecks at one or more points along the way could easily reduce the performance of the entire app.

And while detecting those bottlenecks exist is relatively simple (and likely to be reported by end users), isolating them to root causes, and eliminating those root causes, is not.

According to Gartner, there are five distinct dimensions of, or perspectives on, end-to-end application performance in the market, each one essential and complementary to all the others:

  1. End-user experience monitoring – the capture of data about how end-to-end application availability, latency, execution correctness and quality appeared to the end user.
  2. Runtime application architecture discovery, modeling, and display – the discovery of the software and hardware components involved in application execution and the array of possible paths across which these components could communicate to enable that involvement.
  3. User-defined transaction profiling – the tracing of events as they occur among the components or objects as they move across the paths discovered in the second dimension; this is generated in response to a user’s attempt to cause the application to execute what the user regards as a logical unit of work.
  4. Component deep-drive monitoring in application context – the fine-grained monitoring of resources consumed by and events occurring within the components discovered in the second dimension.
  5. Analytics - The marshaling of techniques, including behavior learning engines, complex-event processing (CEP) platforms, log analysis, and multidimensional database analysis to discover meaningful and actionable patterns in the typically large datasets generated by the first four dimensions of APM.

IBM Tivoli offers powerful solutions for all five capabilities

Not all APM solution providers even address all five dimensions of APM capabilities—and of those that do, not all do so particularly well. Industry commentary, research and customer experience continue to show that IBM does. This is due to the fact that IBM's APM solutions not only are powerful and full-featured in themselves, but also cooperate logically both with each other and with the overall infrastructure, forming an integrated foundation of APM that organizations can use to maximize application availability and performance.

Which IBM Tivoli solutions, specifically, are we talking about? Among others:

Observant readers will notice the close parallel between this list of solution classes and the five dimensions of APM capabilities listed above. This is no coincidence; anticipating the growing need for effective, forward-looking APM, IBM has invested in and continually optimized and refined APM solutions for many years, culminating in its current APM portfolio.

Competitive strengths make IBM a clear leader

Gartner's analysis identified IBM as a leader in the 2011 APM Magic Quadrant. See for yourself. Download and read the report today.

* Gartner, Inc., Magic Quadrant for Application Performance Monitoring, Will Cappelli and Jonah Kowall, 19 September 2011.

Learn more

Disclaimer: The Magic Quadrant is copyrighted 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Recent Articles

Contact IBM

Considering a purchase?

IBM is a leader

In the latest release of the 2011 Magic Quadrant for Application Performance Monitoring (APM), Gartner, Inc. has identified IBM as a leader. Watch the webcast featuring Gartner, Inc.'s Will Cappelli and IBM's John Frech to learn more.
**Gartner, Inc., Magic Quadrant for Application Performance Monitoring, Will Cappelli and Jonah Kowall, 19 September 2011.