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IBM Open Process Automation Library (OPAL)

Tivoli software

Service Management automation

To help you transform your businesses to on demand, IBM continues its multi-billion dollar commitment to delivering innovative solutions that align IT infrastructure with business priorities. IBM orchestration and provisioning solutions address the challenges you face with manual processes and substandard resource utilization. IBM IT service management automation packages leverage best practices workflows to automate orchestration and provisioning so you can decrease costs and improve resource utilization and response time.

Reduce costs

Manual processes make up the majority of a typical data center’s activities surrounding software installation, storage provisioning and network configuration tasks. The key to automating the execution of these manual processes is the ability to capture IT expert know-how and then re-use it. IBM captures best practice processes and procedures in reusable, dynamic, and automated IT service management automation packages.

An IT service management automation package consists of multiple automated workflows, or the automated steps that are dynamically executed to carry out a provisioning operation. Examples of workflows include:

The IBM orchestration and provisioning solution includes pre-built automation packages and workflows based on our extensive experience working with customers, and provides tools for customers and business partners to easily incorporate their own best practices into the IBM solution. Using automation packages and workflows can provide substantial cost savings -– reducing days of manual processes down to hours of automated execution.

Respond with speed

Many companies meet demanding service-level agreements by over provisioning IT resources based on worst-case, peak demands. This just-in-case provisioning results in very low overall utilization of IT resources. IBM on demand orchestration and provisioning technology can help you continually evaluate real-time IT resource status, anticipate trends and dynamically deploy or repurpose IT resources based on your business priorities. Automated decision making and provisioning is based on best practice policies and automation packages to help ensure your IT resources are applied where they’re needed most.

The value of leveraging IBM IT service management automation packages as a part of an automated orchestration and provisioning solution is substantial:

Put automation packages to work for you

Here is a list of some of the automation packages you can find in the IBM Orchestration and Provisioning Automation Catalog.

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Orchestration and Provision Flash DemoSee how a CIO in the banking industry enhances resource allocation and supports new business initiatives without missing a beat!

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Orchestration and ProvisioningHelps companies maximize availability, optimize resources and mitigate risk