Healthcare & Life Sciences

IBM Service Management from IBM Tivoli® software is helping companies around the world by providing the visibility, control and automation needed to deliver quality service, manage risk and compliance, maximize return on investments, and accelerate business growth. Find out how we help your industry.

IBM Service Management from IBM Tivoli® software is an integrated approach to service management, offering comprehensive tools and processes to meet the challenges of securing a dynamic infrastructure in Healthcare & Life Sciences organizations by:

• Managing Risk by developing and managing a secure infrastructure that allows organizations to support business change
• Improving Service by delivering superior business and IT services with agility and speed and preventing outages
• Reducing Cost of management, administration and operation of the secure infrastructure while increasing productivity

IBM Tivoli has identity access and audit solutions to help healthcare providers comply with and report security and privacy regulations and provide secure access to patient data information for clinicians, physicians and patients.

• IBM Maximo Industry Solution for Life Sciences

  A complete set of asset management solutions tailored for life sciences organizations that enables their operational, service and maintenance managers to track and better manage all critical assets.

Register once to access all resources.

• IBM trusted identity initiative
• Tivoli Security Management
• Tivoli Security Risk and Compliance Management
• Product Library
• Solution sheet - Facilitate HIPAA compliance efforts
• IBM Tivoli Access Manager for Enterprise Single Sign-On: An overview
• Customer Reference - Northwest Hospital & Medical Center
• Using IBM Maximo Asset Management to manage all assets for hospitals and healthcare
• White paper: Asset management for the life sciences industry
• White paper: Managing corrective and preventive action (CAPA) in a life sciences environment
• Manage healthcare assets and optimize asset utilization with IBM Maximo Asset Management
• Speed and refine calibration to drive exceptional integrated asset performance
• Establish a complete life sciences asset management solution
• IT service management in an uncertain economy: Resetting IT priorities healthcare providers (451KB)

  This white paper provides the results of a global survey recently conducted by IBM to identify the impact of economic uncertainty on the healthcare industry. The results indicate that organizations are using IT service management to optimize business activities.

• Get Adobe® Reader®