Energy & Utilities markets

IBM Service Management from IBM Tivoli® software is helping companies around the world by providing the visibility, control and automation needed to deliver quality service, manage risk and compliance, maximize return on investments, and accelerate business growth. Find out how we help your industry.

IBM Service Management from IBM Tivoli® software is an integrated approach to service management, offering comprehensive tools and processes that can help drive competitive innovation. IBM Service Management can help companies in the energy and utilities industries deliver their services more effectively and efficiently to the customers who rely on them. IBM Service Management can help with industry specific challenges such as:

• Increasing Operational Expenses
• Aging workforce
• Regulatory compliance
• Aging physical infrastructure for T&D
• Lack of security across the intelligent grid
• Large cost of infrastructure failures
• Lack of visibility and control of infrastructure

IBM Service Management empowers energy and utilities by:

• Improving responsiveness through better visibility of service infrastructure.
• Building greater agility into business operations through higher levels of automation.
• Reducing operational cost, risk, and complexity by integrating business and IT services across the enterprise.
• Leveraging a service-centric foundation to deliver higher-quality services for improved customer satisfaction.

• IBM Maximo Industry Solution for Nuclear Power

  Manages the life cycle of assets across nuclear plants and fleets by streamlining and automating key asset management processes.

• IBM Maximo Industry Solution for Oil & Gas

  Manages the life cycle of assets across the chemicals and petroleum value chain by streamlining and automating key asset management processes.

• IBM Maximo Industry Solution for Utilities

  Offers integrated work and asset management for transmission and distribution including compatible unit estimating (CUE) and GIS integration

• IBM Maximo Industry Solution for Service Providers

  Helps manage assets for multiple customers in a single deployed instance.

• Meridian Energy manages the maintenance of nine power stations with IBM Maximo software. (122KB)
• Russian power company rolls out IBM Maximo Asset Management software to reduce cost per kilowatt-hour of energy produced.
• Asset management in the utilities industry. (1.69MB)
• Asset Management Solutions for the Nuclear Industry (385KB)
• Powering an energy transformation: The Intelligent Utility Network from IBM, Innovation that matters (7.59MB)
• IBM Service Management for the Intelligent Utility Network. (585KB)
• Utilities improve efficiency of assets, workforce and IT systems with IBM Enterprise Asset Management solutions (700KB)
• What utilities need to know about end-to-end security to protect their grids. (White paper)
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