IBM delivers Integrated Service Management solutions tailored for specific industries that provide unique value by helping manage IT and business infrastructures across multiple systems and processes to deliver customer centric services. These Integrated Service Management solutions combine IBM’s strength in IT operations with in-depth industry knowledge to address the unique needs of a broad range of industries.
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IBM Service Management for Industry solutions
David Bartlett, Vice President, Tivoli Industry Solutions, IBM Corporation It is truly astounding! The rate of global economic and technological change in the last few years is unprecedented. The rapidly accelerating pervasive instrumentation and interconnection of the world’s infrastructure, both digital and physical, and the emergence of entirely new ways for businesses to organize, operate and differentiate, is transforming the competitive landscape.