Key Features and Benefits
See It, Hear It, Do It! - “Maximum Learning”
When you have a software question, multimedia lets you see the process, hear the explanation, and then do the task.
Novice to Expert - “Ramp faster, drive deeper”
With 1000 short video tutorials, the Multimedia Library is the perfect self-service training and support solution for beginners and experts alike.
Just-In-Time - “Just the Facts!”
Get the answers you want, when you want them, right where you are. The Multimedia Library is organized into lessons and topics with answers that are presented with “just the facts”, allowing end users to learn “just-in-time”.
Load & Go - “Built to Integrate”
You can quickly find solutions from your desktop. The Multimedia Library is packaged in an industry standard Help File and can be seamlessly integrated into any search platform for deployment through chat, email, print and user developed courses.
IBM Multimedia Library for Tivoli Content
Containing more than 1000 short video clips, each IBM Multimedia Library for Tivoli quickly teaches you the essential skills needed to be successful with IBM Tivoli products. New employees will learn key tasks pertaining to basic usage of selected software programs, and seasoned employees will be able reinforce and learn features and tasks associated with their current job roles. The clips help users learn essential tasks in about 1-2 minutes each. The IBM Multimedia Library for Tivoli is the ideal "no-travel" training solution for end users, administrative assistants, mobile users and tech support teams.
Each Library ships with a packaged Help file authored in Adobe Robohelp, making it easy for you to modify to fit your needs or corporate mandates. The package includes a Flash version of the Help file as well as a 508-compliant HTML version.
Free Trial
Try it at no cost!
Experience the library yourself with a 15-day complimentary full version trial.
- Send an email to the education leader for your region (see below)
- Let us know which Tivoli product you’re interested in
- Provide your contact information and we’ll be in touch to get you started with your complimentary trial
Software Products with Multimedia Libraries
- Multimedia Library for IBM Maximo Asset Management® (US)
- Multimedia Library for IBM Maximo Asset Management® (Canada)
- Multimedia Library for IBM Tivoli Service Request Manager (US)
- Multimedia Library for IBM Tivoli Service Request Manager (Canada)
Learning & Support
- Common Functions
- Start Center
- Assets
- Planning
- Inventory
- Purchasing
Quick Facts
- 10 Modules
- 10 Courses
- 1000 Topics
Ask about
- Customization
- Languages
- Update Service Packages
- Preventive Maintenance
- Self Service
- Service Desk
- Work Orders
Contact us for more information
Americas - tivamedu@us.ibm.com
Europe - tived@uk.ibm.com
Asia Pacific - tivtrainingap@au1.ibm.com