At a glance
Course description
This four-hour Web-based course will teach you how to navigate in Enterprise IT and Asset Management 7.1. You will learn common navigation and data-access techniques used throughout all applications. After taking this course, you should have the basic skills necessary to navigate through and conduct queries in the various applications.
Objectives
After completing this course, students should be able to accomplish the following:
- Self-Register
- Work with user profiles
- Customize the start center
- Navigate within and between applications
- Access KPIs and Reports
- Navigate hierarchies
- Search for records
- Work with result sets
- Utilize workflow
Course outline
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Introduction to Enterprise IT and Asset Management 7.1
- Lesson 1: Functional Areas
- Lesson 2: Self-Registration
- Lesson 3: User Profiles
-
User Interface and Navigation
- Lesson 1: The Start Center
- Lesson 2: Navigation
- Lesson 3: KPIs and Reports
- Lesson 4: Navigating Hierarchies
-
Querying and Searching Data
- Lesson 1: Database Basics
- Lesson 2: Searching for Records
- Lesson 3: Filtering Records
-
Workflow Basics
- Lesson 1: Overview
- Lesson 2: Workflow Basics
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877-426-3774
Priority code:
104CBW62
