At a glance
Course description
IBM Tivoli Netcool/Impact is a highly scalable analytics engine that adds event and service enrichment as well as business impact analysis for event data. This class teaches you how to deploy and administer Netcool/Impact version 5.1. Through practice exercises, key concepts are reinforced and applied in policy-building labs.
In this 4-day course you learn how to install, configure, and troubleshoot the product. Lectures are supplemented by hands-on lab exercises.
Objectives
After completing this course, you should be able to accomplish the following:
- Install the components for the Tivoli Netcool/Impact product
- Use the policy-building tools
- Build Netcool/Impact policies using proper syntax and supplied action functions
- Describe how Netcool/Impact processes events from the Tivoli Netcool/OMNIbus ObjectServer
- Describe how Tivoli Netcool/Impact integrates with such third-party applications and technologies as instant messaging, e-mail, and Web services
- Access and use the policy-building wizards
- Administer users, groups, and roles as they affect how Tivoli Netcool/Impact functions
- Describe how to implement Netcool/Impact failover and high-availability solutions
Course outline
Unit 1: Introduction to Netcool/Impact
Unit 2: The User Interface
Unit 3: The Netcool/Impact Data Model
Unit 4: Policies
Unit 5: The Enrichment Policy
Unit 6: Notification Policies
Unit 7: Controlling Policy Execution Sequence
Unit 8: Wizards
Unit 9: Reports
Unit 10: The Operator View
Unit 11: Advanced Topics
Unit 12: Services
Unit 13: Working with Web Services
Unit 14: Clustering and Failover
Who will benefit from this course
This course is designed specifically for anyone who might be technically responsible for the design and implementation of Netcool/Impact. Such individuals might include operations staff, IT support staff, IT engineering staff, IT architects, or IT consultants. Students should expect exposure to all fundamental elements of Netcool/Impact with a focus on developing policies within the Tivoli Netcool/Impact product.
Required skills/knowledge
Students should have general system administration skills for UNIX, Linux, or Windows platforms. Knowledge of (and experience with) scripting languages or SQL is recommended, but not required. Knowledge of high-level programming languages (C, C++, Java) is not required.
Education centers
Contact
If you are unable to locate a course at the time and location you desire, including training for prior product releases, please feel free to contact your regional delivery management team:
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Priority code:
104CBW62
