At a glance
Course description
IBM Tivoli Business Services Manager (TBSM) helps visualize the health of critical business services and associated SLAs. TBSM enables IT to target resources and actions toward the most critical and costly IT resources and issues, ultimately delivering the greatest impact to the business. In this course, you learn how to install and integrate TBSM 4.1 with a variety of service event sources. Additionally, you learn how to build custom dashboards to visualize business service health.
Objectives
After completing this course, students should be able to accomplish the following:
- Install and configure TBSM 4.1
- Verify that each TBSM component is operational and is properly communicating with other TBSM components
- Integrate with IBM Tivoli Application Dependency Discovery Manager (TADDM)
- Integrate with IBM Tivoli Monitoring (ITM) 6.x
- Integrate with IBM Tivoli Enterprise Console (TEC)
- Integrate with z/OS service events
- Describe how Discovery Library Adapters (DLAs) are used to populate discovered resources directly into TADDM
- Use the Discovery Library Toolkit to populate the Services Configuration Repository (SCR)
- Build custom dashboards to customize service status views
Course outline
- Planning
- Installation
- Integrating with TADDM and data sources
- DLAs
- IDML, the XML Toolkit
- Customer Dashboards
- Troubleshooting
Who will benefit from this course
System Administrators and Implementers tasked with installing and configuring TBSM 4.1
Required skills/knowledge
- Working knowledge of TBSM 4.1
- Background in networking protocols and architectures
- Familiarity with database concepts
- Familiarity with system monitoring and system event concepts
- Familiarity with IBM Netcool OMNIbus Object Server
Education centers
Contact
If you are unable to locate a course at the time and location you desire, including training for prior product releases, please feel free to contact your regional delivery management team:
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Priority code:
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