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Integrated Service Management for Cloud Service Providers. The most scalable, extensible, carrier-grade integrated cloud service management solution in the market


Automation and management reach across the cloud

Integrated Service Management for Cloud Service Providers. Click to enlarge The service management component of IBM Integrated Service Management for Cloud Service Providers not only enables Communications Service Provider companies to deliver services that span multiple resources and applications, it supports higher utilization and fast cycle times with improved quality, reduced risk and lower cost. It provides management across all cloud domains, whether they are private, public or hybrid. (click to enlarge)

With IBM Integrated Service Management for Cloud Service Providers, you have visibility and management capabilities across all resources—heterogeneous server, storage, network, hypervisor and application resources—as well as deep monitoring of the entire virtualization stack. You have policy-based control of resource use and access as well as logging and auditing of changes across the cloud. And you have automation for provisioning resources, configuration of services as composite applications, and mobility of services.

With this foundation in place, Communications Service Provider companies can achieve lower operational costs, rapid service delivery and improved service quality. They can institute usage-based pricing and billing. They can take advantage of a full ecosystem of solutions and applications from IBM and IBM Business Partners. And they can dynamically allocate and isolate resources for multiple customers to expand the business.

The core solution includes the following components:

These components deliver:

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