IBM is the #1 provider of enterprise asset management solutions worldwide
For enterprise-class organizations looking to maximize asset ROI, the importance of centralized, holistic asset management is getting clearer by the day.
If you can't track asset status and health—at all times, for all assets, across their full lifecycles—they can't create as much value as they might, and should, in the pursuit of all your business goals.
Organizations working from that premise will be interested to hear about a recent analyst's report on EAM (enterprise asset management) solutions. In May, ARC Advisory Group released its annual findings on the state of the EAM market, and cited IBM Maximo as the worldwide leading supplier—for the seventh year in a row. Furthermore, IBM Maximo was cited as the leader in key submarkets including North America, Latin America, and Tier 1 customers (who generate more than $1 billion in annual revenues).
Since the overall EAM market is also growing—more than 12% growth in 2012, in fact—it's no surprise to find that IBM is also #1 in EAM software revenues and EAM implementation and services revenues.
Truly holistic asset management that applies to almost every industry
Maximo supports a comprehensive range of asset classes—both fixed and mobile, including everything from rolling stock to pumps and generators to HVAC units to IT and communications infrastructures.
Perhaps the most impressive of the report's findings, however, was the one pertaining to IBM Maximo's flexibility as an EAM solution.
According to ARC Advisory Group, IBM Maximo is—and has been for the last seven years—either the #1 or #2 EAM solution in every one of the following market segments:
This is all the more striking given that different industries involve very different asset portfolios, processes, and business requirements; what "asset management" means to energy providers is very different from what it means for biotech. That enormous range of complexity should make it hard for any given EAM solution to be dominant across multiple segments.
The IBM Maximo architecture, however, is one that lends itself to exceptional versatility. Maximo supports a comprehensive range of asset classes—both fixed and mobile, including everything from rolling stock to pumps and generators to HVAC units to IT and communications infrastructures. It aggregates information drawn from all these assets, centralizing it into a unified repository, analyzing it, and then driving action via a unified process engine.
This means that regardless of how many assets an organization has, or what kinds of assets they are, Maximo will supply accurate, timely insight into their health and status. If assets require maintenance or updates in order to last longer, or perform better, for instance, that information is available—and it can be passed along to other domains or operating groups, who might find additional uses for it, in areas such as procurement, budgeting, forecasting, or service management.
Furthermore, IBM Maximo delivers six different forms of asset management capabilities from a single pane of glass. As stated by the ARC Advisory Group: "The IBM Maximo Asset Management product family has a single unified, service oriented architecture (SOA) platform. It supports asset, service, work, resource, material, and compliance business processes."
These capabilities apply to almost any organization, business context, or industry, and as a result, help explain just how IBM Maximo has become so broadly successful, in so many different fields.
Industry-specific solutions match industry-specific needs
Beyond that core functionality, however, the IBM Maximo portfolio is also notable because IBM has created a range of industry-specific solutions.
These are designed to reflect each industry's unique context—the special asset classes, government regulations, business processes and standards, and all other considerations that make one industry fundamentally different from another. In each case, IBM developed the solution collaboratively, by identifying the key features and requirements of customers in a given segment and then refining those features over time, based on ongoing customer input.
Or, as the ARC Advisory Group report put it: "With client participation, IBM has created a substantial library of industry solutions with specific functions beyond those that come with the base software."
Also notable: because IBM Maximo solutions are all part of a cohesive family, these solutions can also be combined to form a tailored overall EAM solution that closely matches an organization's particular requirements.
A government agency with multiple sites, for instance, may well benefit not just from IBM Maximo Asset Management, and IBM Maximo for Government, but also IBM Maximo Space Management for Facilities and IBM TRIRIGA Real Estate Environmental Sustainability.
Each solution, though focusing on helping the agency achieve particular goals (such as tracking carbon emissions or optimizing HVAC performance), will then form part of a complete, coherent asset management strategy. Each will share its information and capabilities with the others to help the agency get the best overall ROI from all its assets, at all its sites.
New acquisitions and integrations suggest a bright future for IBM Maximo
Over time, as IBM continues to augment its complete solution portfolio with new acquisitions and new integrations across solution families, the IBM Maximo portfolio will only become more powerful in proportion. This is already evident in the instance of TRIRIGA, as cited above; TRIRIGA was a 2011 acquisition and is now, in 2013, integrated with the Maximo family to provide key new energy management and real estate portfolio management capabilities.
Going forward, ARC Advisory Group sees this trend continuing: "Other [solutions besides TRIRIGA] within the IBM Software Group are finding their way into the Maximo-related solutions, including Cognos, iLog, Optim, Rational, SPSS, Worklight, and PMQ."
When you consider the new power likely to arrive with these new integrations—the business intelligence delivered by Cognos, for instance, or the optimized in-house software development made possible by the Rational portfolio and Worklight—you can see the case for IBM Maximo is only likely to become stronger and stronger in the years to come.
- Maximo Asset Management
- Study reference (PDF, 90.7KB)
- Maximo Space Management for Facilities
- Cognos Software
- IBM Rational Software
- IBM Worklight
- IBM Predictive Maintenance and Quality
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