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Provide Secure Access for Web Applications and Portals with IBM

Secure access to the Web—or risk the consequences

Tivoli Beat - A weekly IBM service management perspective.Web portals and Web applications are, for many organizations, a mixed blessing. While they deliver services in new ways, to internal users or external clients or customers, they also often introduce unwanted security complexities.

Consider the case of a bank that delivers financial services online to its external customers over the Web. These services are in growing demand, but to create true business value, they must also be secured as comprehensively as possible. Customer satisfaction will certainly plummet if the bank's online accounts are breached. Such end-to-end security is no easy feat to accomplish, however, because security is typically implemented on an application-by-application basis; the complexity and costs of the bank's security infrastructure will climb with each new Web service.

Similar arguments apply to internal scenarios. An organization may wish, for instance, to offer customized portals for line-of-business internal users. This will commonly involve leveraging the Web and Web applications to aggregate and link business functions ranging from enterprise content to business intelligence to customer relationship management, giving users a holistic perspective well suited to their roles. Here, too, however, the fact that security is implemented in disparate ways translates into more complexity and higher costs for the organization—not to mention higher odds of a breach.

IBM Tivoli access management tools help secure Web-based portals and applications

“IBM Tivoli access management solutions can play a key role by centralizing security and then extending it to different applications and services. By implementing access management as an underlying service in its own right, organizations can achieve the intended purpose of Web portals and Web applications, yet also reduce the associated security risks.”If Web portals and applications are a mixed blessing, the goal should be to minimize the mixed aspect and maximize the blessing.

Toward that end, IBM Tivoli access management solutions can play a key role by centralizing security and then extending it to different applications and services. By implementing access management as an underlying service in its own right, organizations can achieve the intended purpose of Web portals and Web applications, yet also reduce the associated security risks.

And because access control has been centralized, security also becomes much easier to manage, driving down costs and driving up IT responsiveness to emerging business strategies or mandates.

Cross-organization collaboration through SSO

One of the ways to generate business value lies in achieving single sign-on (SSO). Via SSO, users and customers get secure access via one sign-on process—even when applications span multiple systems or domains, which would normally require multiple sign-ons. This way, the user is spared having to remember multiple IDs and passwords, and is far less likely to create a written list of them that could easily compromise security. Meanwhile, employee productivity and the customer experience are both improved, because access to the target application or service is achieved more quickly and easily.

IBM Tivoli access management is ideal for implementing SSO as a result of its broad support for a wide variety of open standards, from SAML to OpenID to WS-Federation. Essentially, these security solutions can act as a diplomatic liaison, translating a request based on one standard into another, and passing it on appropriately through the infrastructure. And because IBM Tivoli access management solutions are coupled loosely with source systems and applications, it's easier to adapt them to any given need. This spares the organizations both the time and costs required to code special security implementations on a case-by-case basis—each of which could also introduce new security weaknesses.

Improve compliance with regulations

Increasingly, regulations specify how organizations should manage and monitor sensitive customer information at every point in its lifecycle. Addressing this challenge, Tivoli access management solutions help via fine-grained policies that determine and enforce which users and groups have access to which data, applications, and services. By empowering IT to create and manage these policies at any necessary level of detail, and even automating policy implementation in appropriate cases, regulation compliance becomes both simpler and operationally less expensive to achieve.

IBM security solutions are also available in areas such as intrusion threat detection, to help prevent breaches and take rapid action to minimize their impact. These solutions can be combined to enhance security at every layer of the infrastructure, from applications to servers to desktops to outward-facing Web services, and thus help facilitate compliance.

Secure access to WebSphere and SharePoint/Java portals

Portals are increasingly popular in many organizations because they unify and customize information and services in role-specific ways—giving users a view of the business that closely reflects their needs. However, to fulfill this purpose, they must be secure.

Different implementations of portals exist; each must be secured in an appropriate manner, based on the portal's technology. IBM WebSphere portals, for instance, are one popular implementation—and it will come as no surprise that IBM Tivoli access management solutions can seamlessly and comprehensively secure them. Whether WebSphere portals are used strictly inside the organization, or extend beyond company walls to clients and customers, the broad support for open standards included with the Tivoli access management portfolio means the portal can be secured without compromising the user experience.

And as new portal applications are added, each can inherit existing controls and policies, rather than requiring custom security. This translates into more agility in portal implementation and modification. Users can even, in certain cases such as password resets, take action on their own behalf, rather than submitting a request through IT.

Much the same value proposition applies to portals based on Microsoft SharePoint or Java/.NET technologies. By sharing a centralized architecture for authentication, authorization, and entitlement management across multiple contexts within the portal, Tivoli access management provides organizations with a faster, simpler, more consistent and more secure way to support users and customers.

A broad array of leading solutions

IBM Tivoli offers many best-in-class, modular security solutions suited to securing Web applications and portals for almost any business purpose. Among others, consider:

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