IBM Thailand announces new solutions under the Smart Service Oriented Architecture (SOA) and Service Management concept in order to help companies drive alignment of business and IT, better cost efficiency & compliance, and improve service delivery, thus be able to successfully weather the current economic storm.
In today’s economic environment, the only constant is change. It takes a dynamic infrastructure to allow an organisation to adapt quickly. To be dynamic means to focus continually on infrastructure efficiency and reducing costs, responsiveness to the business and improving service, and effectively managing risk to ensure security, scalability and availability. This is important as the lack of agility, inflexible systems, outdated delivery models, increasing security and compliance concerns and high fixed-cost infrastructure inhibit innovation, competitiveness and growth. IT complexity drives significant business risk. In addition, according to IBM, businesses waste 5.3 hours per employee per day due to inefficient processes. Two-thirds of employees believe there are colleagues who can help them do their jobs better, but don’t know how to find them. Moreover, 42 percent of people are forced to make decisions with the wrong information at least once per week, while 91 percent of CEOs surveyed by IBM last year said they needed to restructure the way their organisations work.
Today’s announcement reinforces IBM’s commitment and investment in SOA. With more than 8,000 customers and 7,400 Business Partners around the world, IBM continues to build on its SOA market leadership. In fact, according to recent study by industry analyst Wintergreen, IBM holds 70 percent of the worldwide SOA market, a six percent increase over last year. Also in Asia Pacific region, based on the report released by another IT analyst, Springboard Research, last year, IBM is also the leader in SOA in the region in terms of market perception and market share with 42% and 46% share respectively. Moreover, IBM SOA solutions are also very well received by clients in wide range of industries with over 275 SOA projects already been implemented across the region.*
“Under the current economic situation and tremendous challenges, many companies adopt similar approach which is to reduce cost at every possible way they can. In addition, they also cannot avoid the need to drive more productivity, effectively manage risks and compliance and also improve their service delivery in order to become more competitive. With this requirement in place, the key is to interconnect all of their business and IT assets to become more dynamic in order to transform service delivery and achieve superior business outcomes” said Ms. Jadesada Kraisingkorn, Country Manager, Software Group, IBM Thailand Co., Ltd. “With our wide range of solutions under the concept of Smart SOA and Service Management announced today, IBM is, once again, drawing on our expertise, leading edge technology and SOA leadership to help our clients weather the current economic storm. We are strongly confident that our new solutions would lay a foundation for breakthrough productivity, accelerated value creation and increased velocity needed for our clients and help them achieve their ultimate business objectives” added Ms. Jadesada.
The new solutions launched under Smart SOA and Service Management concept today address 3 key business requirements which are to reduce cost, manage risk and improve service. The solutions are as follows: Reduce Cost, Manage Risk,and Improve Service.
Source: ASTV Manager Daily, 18 May 2009.
