IBM Support

Proactive and Security Vulnerability Notification

IBM remains committed to ensuring our customers are successful with the IBM software portfolio. With the increased concern regarding software vulnerabilities and other significant issues, IBM offers several methods to promptly notify customers of these types of issues.

Proactive Notification of Security Vulnerabilities & Pervasive Issues
IBM is committed to providing customers with the information to help customers assess the impact of security vulnerabilities pervasive issues.
  • A Security Vulnerability is defined as an issue with an IBM Tivoli product which can compromise a customer’s internal security measures and potentially cause financial and confidential data to be lost, damaged, or stolen. IBM’s policy is to communicate information about Security Vulnerabilities as well as issues that are incorrectly identified as a Security Vulnerability.
  • A Pervasive Issue is one where a severe issue can cause an outage or instability to the customer’s deployment of an IBM Tivoli product.

To receive this type of information, edit your profile under 'My Notifications' and subscribe to the product(s) that you would like to receive this type of information. Additionally, for Security Vulnerabilities, the following sources also exist:
  • Using the knowledge base, Security Vulnerabilities can be found using the search string ‘Security_Vulnerability’.
  • In additional to the Security Vulnerabilities listed below for IBM Tivoli products, other IBM products Security Vulnerabilities are also listed at the ResourceLink SecurityAlerts page. This site also allows a user to receive emails when new security vulnerabilities are identified. To create an account for this site, please refer to the sign-up page.
  • Other forums, including, but not limited to, CERT or SecurityFocus, may also contain information about Security Vulnerabilities or Pervasive Issues.

Customers, security consultants and research teams that believe a Security Vulnerability exists with an IBM Tivoli product(s) can submit a report to IBM in the following ways:

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