IBM Support

Tivoli Escalation Senior Manager Contact List

Senior Support Manager - Technical Solution Center Escalation
Name Responsibility Contact Information
Stuart Asbury WW Customer Support - (Network and Service Assurance Portfolio)
Office:
44-7808 203722
Cell:
44-7808 203722
Scott Peluso WW Customer Support - (Smarter Infrastructure Support Portfolio)
Office:
720-349-0249
Cell:
978-729-1769
Brian Naszradi Director of WW Support - WW Customer Support (SPI, NSA, IEM)
Office:
248-552-5922
Cell:
248-875-1543
Nick Abbott WW Customer Support - (Storage portfolio)
Office:
925-373-6425
Cell:
925-373-6425
Joseph Barr Director of WW Support - WW Customer Support (Storage portfolio)
Office:
919-224-1388
Cell:
512-659-6570
Francesco Davidde WW Customer Support - (SPA portfolio)
Office:
39-06-5966-2685
Cell:
39-335.5692729
Steve Fediuk WW Customer Support - (Monitoring portfolio)
Office:
919-224-1356
Cell:
919-672-7232
James Fieseler Director of WW Support - WW Customer Support ( Cloud / APM / SCCD)
Office:
732-926-2429
Cell:
732-718-5981
Bill Kribbs IBM SWG and Tivoli VP WW Support & Services
Office:
512-286-2400
Cell:
512-423-3367

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