These are white papers designed to address specific business practices that have a high impact on the success or failure of an ESM project. The business practices include: Change Management, Project Management, Developing Requirements, Organizing around an ESM project, Building a case for a Test Environment, Quick Wins Strategies & Understanding the Phases of Deployment. There are many other business topics covered in additional papers.
Customer visionary overviews
Visionaries are the individuals with a high level systems management vision and the individuals who have been tasked to deliver that vision.
Project manager information
The person who manages the day to day operations of the project and makes sure that all tasks are completed and all deadlines are met.
Technical lead information>
The person responsible for implementing the technology required to achieve the project goals. This is also the person who directs the technical efforts of the team.
These are short technical white papers written by customers and partners describing how they used Tivoli products to solve a specific business issue, such as Asset Management.
Please download the paper "Tivoli Field Guide, Guidelines for Customers and Business Partners". This paper describes the process for writing and submitting a Tivoli Field Guide.
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Choose from one of the following Tivoli products:
Total of (1) Tivoli Field Guides for Business Issues
Tivoli Management Framework
This guide offers a serious perspective on aspects of running an Enterprise Systems Management project (such as Tivoli). These projects tend to have several phases with different needs in terms of staffing, resources, support, and the types of issues seen.