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New Tivoli Field Guides will be added to this site often, and there is a maintenance plan in place to keep the current Tivoli Field Guides up-to-date. Please check back frequently to view updates and additions to this offering.

Tivoli Field Guides for Technical Issues

These are white papers and scripts written by Tivoli employees and by Tivoli customers. These papers are designed to address specific technical scenarios or concepts, which are often complex to implement or difficult to understand. Some of the subjects discussed are:

• Endpoint mobility
• Migration
• Heartbeat monitoring
• Getting the most out of traces
• Endpoint policy issues

Tivoli Field Guides for Business Issues

These are white papers written by Tivoli employees and by Tivoli customers. These papers are designed to address specific business practices that have a high impact on the success or failure of an ESM project. The business papers cover the following topics:

• Change management
• Asset management
• Project management
• Developing requirements
• Building a case for a test environment
• Going for the quick win
• Understanding the phases of deployment

1. Tivoli Field Guide - Tivoli Storage Manager and Localization: Localization Considerations Using the Linux and UNIX Backup-Archive Client

   This paper discusses the Tivoli Storage Manager for Linux and UNIX Backup-Archive Client in the context of localization and addresses the three central issues that should most concern a storage administrator in this context: backup, recovery, and error reporting. Deployed correctly, the Backup-Archive Client will provide desired protection. The Tivoli Storage Manager Linux and UNIX Backup-Archive Client Version 5.4 and above can be configured to properly protect all files regardless of their file name or

2. Tivoli Field Guide - Tivoli Storage Manager Recovery Techniques Using Windows Preinstallation Environment (Windows PE)

   This field guide is intended for storage administrators and skilled technical support personnel who need to recover Windows 2000, Windows XP and Windows 2003 systems from a catastrophic system or hardware failure. The guide assumes technical proficiency with installation, configuration, and use of Windows systems with the Tivoli Storage Manager (TSM) Backup-Archive client.

3. Tivoli Field Guide - Security in Base Services MX7.1: Approaches to Implementing Security on the Base Services Platform

   This document is designed to help implement security on the Base Services platform, (for Maximo EAM implementations read “maximo 7” for Base Services platform) given the new functionality and the added complexity that goes with this. The Base services documentation is also designed to give direction when implementing security in order to ensure that the approach to security is not piecemeal, which will result in a long and confused implementation. This document is not a substitute for the securi

Empower Customers & Business Partners to succeed with Tivoli

The Tivoli Field Guides will empower Tivoli customers and Business Partners by providing them with accurate and timely information on Tivoli products and on the business issues that impact their Enterprise Systems Management project. The Tivoli Field Guides are written by Tivoli Support and Services Engineers and by Tivoli Customers who have experience using Tivoli software in a production environment.

Leverage Internal & External Knowledge

Tivoli Customer Support and Services has a great deal of knowledge about how to use Tivoli products in a production environment, but not all of that knowledge is documented in product manuals or redbooks. We need to leverage the knowledge within Tivoli by documenting and sharing information on new products and find a way to leverage knowledge that is outside Tivoli. There are many Tivoli customers and Business Partners who are experts on specific products and who are using Tivoli software in unique ways. We would like to document that expertise and share it with other customers.

The Tivoli Field Guides will be discussed at a number of regional events. Please contact Tivoli support site feedback or ask your account manager if there is an event in your region.

To submit a paper to Tivoli Field Guides, contact Tivoli support site feedback.

To provide feedback on the Tivoli Field Guides or request a new Tivoli Field Guide, contact Tivoli support site feedback.