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Decision Matrix: Selecting an IT Systems Management Vendor (Datamonitor)

The increasing complexity of IT infrastructures, coupled with the pressure on IT departments to be more efficient, has given rise to increasing demand from enterprises for IT systems management solutions that are better suited to their needs. Datamonitor has developed this Decision Matrix to help businesses select vendors based on their technology strength, reputation among customers, and impact in the market.

Profitability and OSS Support: An ROI Analysis of Tivoli Netcool (IDC)

IDC white paper. IDC studied telecommunications service providers, including mobile and fixed-line service providers, that have implemented Performance Management, Service Quality Management, and Network Fault Management from the IBM Tivoli Netcool suite of solutions.

Leveraging Asset Management to benefit Product Lifecycle Management projects

Leading-edge manufacturers are discovering that they can improve production efficiencies and manage maintenance, repair and operations (MRO) expenditures by integrating their Product Lifecycle Management (PLM) with Enterprise Asset Management (EAM) systems.

Reducing IT Operational Expenditures in the Financial Sector and Beyond

Analyst report (Robert Frances Group). Major financial institutions are still spending too much on their IT operational expenditures (OpEx). While there is a litany of reasons to explain how this occurred, the good news is that it need not continue. There is a way for financial and IT executives to perform a detailed analysis and develop a finely honed plan to eliminate excess costs without cutting service or jeopardizing business plans and strategies. Given the current market conditions, executives should undertake such a study now so that funds can be freed up as soon as possible for key initiatives.

Enterprise Management Associates - IBM Service Management: Beyond IT Service Management

ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) analysts believe that IBM is the first in the industry to identify, articulate and act on the macro trend of managing services that rely on converged infrastructures. This EMA Impact Brief discusses how IBM’s approach to service management goes beyond traditional IT service management and delivers industry specific solutions for major industries including banking, chemicals & petroleum, communications service providers, electronics, retail, utilities and manufacturing.

IBM Seeds Blue Cloud Strategy with Service Management Toolkit (IDC Report) Analysis and Advice

IDC Research. This IDC Insight provides an analysis of recent cloud computing announcements made by IBM at Pulse, its annual Service Management Conference, held in Las Vegas on February 9-–12, 2009. The Insight discusses the importance of IBM’s first off-the-shelf software offering to specifically address the needs of internal and public cloud service management and comments on how this positions IBM to build out a new cloud-oriented ISV ecosystem.

Feeling the Pulse of a Smarter Planet (AMR Research)

Developed by IBM, Smarter Planet is a visionary transformation in resource utilization strategies that will exploit the full potential of information and communication technology (ICT). The strategy is increasingly being used to deliver real-time and synchronized resource supply and demand visibility. It can also produce demand shaping that’s likely to bring remarkable value and new business opportunities to IBM and its partners in a cross-section of industries and segments, as well as economy-wide efficiency in the use of energy and other economic resources.

IBM Dynamic Infrastructure Launch extends Service Management vision (IDC)

This IDC Flash focuses on the launch of IBM’s Dynamic Infrastructure initiative, which extends the firm’s service management vision and technology portfolio to encompass the operation and optimization of IT resources and intelligent enterprise assets. This document summarizes the major elements of the announcement and comments on the challenges inherent to applying service management concepts and technologies to mainstream business resource optimization activities.

Free Analyst report

Gartner: Magic Quadrant for Transmission and Distribution Enterprise Asset Management

Free Analyst report

Gartner: Magic Quadrant for Power Generation Enterprise Asset Management Software