Library

Gartner: Magic Quadrant for User Provisioning

Last updated: 07 Oct 2009

User provisioning delivers the ability to manage identities across systems, applications and resources. Economic conditions stress efficiency as the main driver, but compliance remains crucial. Identity and access management intelligence and role life cycle management are increasingly top of mind.

IDC Product Flash - Tivoli Identity Manager

Last updated: 17 Aug 2009

This IDC Flash looks at IBM's latest upgrade to its Tivoli Identity Manager (TIM), and examines it in the context of market demand for enterprise compliance and security. TIM v5.1 is designed to reduce costs, manage risks, and enable secure collaboration as part of IBM's overall Dynamic Infrastructure initiative.

IBM Tivoli OMEGAMON XE for Mainframe Networks V4.2 helps to optimize business application performance and end-user productivity

Last updated: 22 July 2009

IBM® Tivoli® OMEGAMON® XE for Mainframe Networks, V4.2 delivers improved product problem diagnostics through Take Action commands and handling of commands

IBM Lotus ActiveInsight for z/OS

Last updated: 12 Dec 2008

Is an innovative solution that interconnects people, processes, systems, and technology to help an organization achieve its business objectives.

Redpaper - Network Management

Last updated: 16 Jan 2006

Competing in the information age changed the way every company conducts its business. Organizations now have integrated businesses, customer focus requires mass customization, competition and market focus is global, and product life cycles are compressed.

Deliver a superior shopping experience with IBM Service Management (Solution brief)

Last updated: 27 May 2009

Convergence of several trends in the retail industry promises to bring a daunting array of challenges. While established markets are experiencing slower growth, nontraditional markets continue to forge ahead. Consumers of all markets are looking for secure, superior shopping experiences with the right products and services.

What is IBM Service Management?

Last updated: 21 Nov 2008

Overview of IBM Service Management and how it could help your business be more competitive. (2 pages PDF)

Increase your service availability and performance with IBM Service Management.

Last updated: 30 April 2008

This brochure introduces a range of IBM solutions to help organizations improve service availability and performance. These solutions are designed to leverage existing management tool investments, while also providing greater visibility, control and automation across the service life-cycle.

Maximo Asset Management for the aerospace and defense industry

Last updated: 22 Jan 2008

This brochure describes the capabilities of the IBM Maximo software portfolio to help organizations manage complex assets in the aerospace and defense industry. This portfolio includes IBM Maximo Asset Management, IBM Maximo Asset Configuration Manager, IBM Maximo Calibration and IBM Maximo Mobile.

IBM Service Management: Visibility. Control. Automation.

Last updated: 25 Aug 2009

Learn how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.

International Power - critical asset management with IBM Maximo

Last updated: 07 Jan 2008

A large power company in the United Kingdom satisfies all of its business-critical asset management and maintenance needs when it replaces its bespoke legacy ERP systems with the IBM Maximo solution

Tivoli Compliance Insight Manager - Data sheet

Last updated: 28 Sep 2009

Tivoli Compliance Insight Manager

IBM Tivoli Monitoring for Virtual Servers

Last updated: 23 Sep 2009

IBM Tivoli Monitoring for Virtual Servers enables organizations to effectively manage their virtual environments by providing proactive alerts on performance problems and performance data for capacity planning and reporting.

Smarter solutions for Chemical and Petroleum

Last updated: 18 June 2009

Flash demo on IBM Maximo asset management solutions for the Chemical and Petroleum industries. Topics covered include: Condition monitoring and management; management of change; regulatory compliance; incident management and defect elimination. (Register once to download)

IBM Tivoli Composite Application Manager for Applications: Peoplesoft agent

Last updated: 07 May 2009

This demo provides an overview of the Peoplesoft agent and key agent capabilities. This demo will provide an overview of how these new agents dramatically improve organizations capabilities to monitor key Peoplesoft systems. File type: Cantasia, 12.7MB

Performance Tuning for IBM Tivoli Directory Server.

Last updated: 17 Nov 2008

In today's highly connected world, directory servers are the IT cornerstone of many businesses.

Tivoli Identity and Access Management buyers guide

Last updated: 14 April 2008

Buyer’s guide outlines the most common identity and access management challenges organizations face from the perspective of CSOs, IT operations staff, line-of-business managers and enterprise architects. Also provides overview of components that directly address each challenge.

IBM Tivoli Storage Manager Version 6.1 Information Center

Last updated: 26 Mar 2009

Product documentation for IBM Tivoli Storage Manager Version 6.1

IBM Tivoli Monitoring for Virtual Servers Information Center

Last updated: 25 Feb 2008

IBM Tivoli Monitoring for Virtual Servers Information Center

Tivoli Advisor - Issue 14

Last updated: 11 Sep 2008

September 2008 issue covers IBM Tivoli ® Netcool ® and eTOM, Netcool/Omnibus Multi-tier Architectures, Enhanced Web Application Security with IBM Rational Appscan, Highlights from the premier service management event of the year.

IBM Service Provider News

Last updated: 13 Mar 2008

IBM Service Provider News is a cross-IBM quarterly eNewsletter for Communications Service Providers and IBM partners that serve CSPs. The News brings to subscribers features on innovative technologies, industry news, case studies, white papers and other downloads - and the latest on key industry and IBM events for CSPs.

Applications & Systems Management: Enhancing the End-User Experience

Last updated: 16 Nov 2006

Adrian Mitu, IBM. This session provides information on how to measure, benchmark and manage your most important SLA measurements.

Automated Testing of Netcool Platform

Last updated: 16 Nov 2006

Avinash Malik, Infosys Technologies Ltd. . Infosys presents two innovative aspects for typical Netcool platform implementations.

Tivoli OMEGAMON XE for CICS on z/OS

Last updated: 22 Jan 2008

Tivoli OMEGAMON XE for CICS on z/OS

Tivoli CCMDB Implementation Recommendations (Register once to download)

Last updated: 05 Oct 2009

Tivoli CCMDB Implementation Recommendations (Register once to download)

Ajude a proteger sistemas e dados críticos com o IBM Tivoli Storage Manager FastBack Center (em inglês)

Last updated: 11 Aug 2009

Ajude a proteger sistemas e dados críticos com o IBM Tivoli Storage Manager FastBack Center (em inglês)

Manage fixed, mobile and converged networks with one bundled performance management offering

Last updated: 29 June 2009

Siloed performance management of wireless and wireline services hampers efficiency and accuracy. IBM Tivoli Netcool Performance Manager offers bundled performance management of wireless and wireline networks for communication service providers and large enterprises.

IBM Contributes to the BBB Security and Privacy Made Simpler Initiative

Last updated: 29 Mar 2006

Through this Security & Privacy - Made Simpler TM guide, the BBB provides manageable guidance to demystify the complexities of data security and give small businesses a non-technical roadmap to securing their customer data, and their employees' data, too. IBM is one of only 8 corporate sponsors highlighted in this guide.

IBM Maximo is a great tool. If you put the time in, put the effort in, it will return your investment tenfold.

Last updated: 02 Mar 2009

Dave Reiber, CPMM, Global Business Lead for IBM Maximo, General Motors. GM Realises significant improvement in response time with the IBM Service Management solution for managing its assets globally.

IBM Service Management Jams

Last updated: 04 Aug 2009

Weekly webcasts on the hottest service management topics

Addressing the Complexities of Remote Data Protection

Last updated: 20 July 2015

Remote or branch offices are increasingly at the front lines of business – they have the closest contact with customers and business partners and therefore can have a dramatic impact on the success of the business.

Next Generation Data Protection for Mid-Sized Companies

Last updated: 20 July 2015

Just because your company isn’t a major corporation with hundreds of offices and thousands of employees doesn’t mean you’re not under the same pressures to maintain access to critical information in order to run your business and remain competitive.